Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
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Darren Smith

Retford,United Kingdom

Summary

Im a dynamic and resourceful professional with expertise in inventory management and Dyson products troubleshooting. I demonstrate strong problem-solving abilities and a proven track record in upselling with sales, leveraging extensive product knowledge to enhance customer satisfaction. Committed to driving business success through innovative solutions and exceptional customer service delivery.

I have 7 years of experience as a Dyson Expert.

I have a proven history of meeting company goals and promoting best practices. I also thrive under pressure and adapts to challenges with ingenuity and resilience.

I've worked for both 3rd party and Dyson direct including coverage at many stores during my employment. I adhere to strict standards policy regarding the dyson fixture and its products, including administration and training records.

Overview

7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Dyson Expert

Dyson
Malmesbury , Wiltshire
07.2018 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Increased customer satisfaction by resolving issues.

Education

NVQ Level 2 - Warehouse Management

Insight UK
Sheffield
01.2012 - 06.2012

B-Tec General in business Studies - Business

North Notts college
Worksop, Nottinghamshire
09.1988 - 06.1989

Skills

  • Resourcefulness
  • Inventory management
  • Dyson products troubleshooting
  • Problem-solving
  • Upselling
  • Sales
  • Product knowledge

Accomplishments

I have received numerous customer facing awards while working at JLP Nottingham for Dyson.

Certification

I have been Microsoft accredited for both software and Hardware.

Affiliations

  • I have a keen interest in history, in particular historical warfare. I collect and read many books on this topic. I am also a collector of modern board games as i enjoy the mental exercise and social interaction aspect.

Timeline

Dyson Expert

Dyson
07.2018 - Current

NVQ Level 2 - Warehouse Management

Insight UK
01.2012 - 06.2012

B-Tec General in business Studies - Business

North Notts college
09.1988 - 06.1989
Darren Smith