Daria Parol-Robson
Amsterdam,NH
Summary
Highly motivated and results-oriented bilingual professional with experience in customer-facing roles, sales, and business development. Proven ability to excel in independent and collaborative environments, leveraging strong organizational and time management skills to achieve targets. Skilled communicator with experience onboarding new staff and fostering positive internal relationships. Background in speech therapy and psychology provides a unique perspective on communication and human interaction. Thrives in fast-paced environments with opportunities for ongoing learning. Achieved consistent sales success, exceeding targets in both inbound and outbound roles at ZoomInfo Technologies. Generated over £547,000 in revenue across two teams while demonstrating strong training and relationship-building skills. Analytical mind with a fascination for human behavior (psychological profiling, criminology), allowing for strategic problem-solving (jigsaw puzzles, board games) and optimizing systems (house organization), all while embracing new cultures through travel.
Overview
10
10
years of professional experience
Work History
Senior Case Administrator (Freelancing)
Leading Business Services UK
06.2024 - Current
- Managing a portfolio of 30 CVL cases, ensuring compliance with statutory requirements and best practices.
- Utilizing IPS software to efficiently manage pre-appointment case documentation, track progress, and generate financial reports (Statement of Affairs)
- Managing the full sales cycle from lead generation and qualification to closing deals and onboarding new clients, while providing ongoing support and communication to ensure high levels of client satisfaction throughout the insolvency process.
- Managing high-volume caseloads, ensuring accurate documentation, process and organization of files for easy access by using Process Street, Content Snare, Virtual Cabinet, and PipeDrive.
- Contributing positively to the team by consistently maintaining a professional demeanor under pressure.
Outbound Sales Representative
Happeo
10.2023 - 05.2024
- Qualifying and engaging leads via cold calling, emailing, social media;
- Identifying new sales opportunities;
- Setting up demos for AEs;
- Tracking and recording activities in HubSpot;
- Working closely with marketing team;
- Analysing intent data to identify potential buyers;
- Expanding customer base.
Inbound New Business & Outbound Customer Sales Rep
ZoomInfo Technologies
04.2022 - 06.2023
- Sales & Lead Generation: Generating and qualifying leads, scheduling meetings, and consistently exceeding quotas.
- Account Management: Collaborating with Account Executives and Account Managers to drive upselling, cross-selling, and renewals.
- Customer Success: Providing comprehensive customer support, onboarding, and education, utilizing diverse communication channels to build strong relationships and ensure customer satisfaction.
- International Business: Demonstrating understanding of international prospecting and business processes across EMEA, UK, EU, and USA markets.
- Data Analysis: Utilizing Tableau to monitor and analysing account health, implementing initiatives to improve customer retention and growth.
- Fastest promotion from Inbound to Outbound SDR!
Business Development Consultant
Hudson Weir Insolvency Practitioners
07.2019 - 03.2022
- Developing new and maintaining positive, long-term relationships with existing Polish and English-speaking accountants and their clients;
- Managing more than 100 accounts (accountancy firms) at the same time;
- Being responsible for incoming leads;
- Discovering and analysing business problems, always prioritizing client's needs;
- Working with the operations team, solicitors and valuers to manage customer’s insolvency cases;
- Onboarding new customers, assisting and providing them with support through the process (helping in collecting necessary accountancy documentation, company history, information from Companies House, explaining accountancy and insolvency processes, etc.);
- Identifying, analysing, and resolving customer issues efficiently;
- Organising, planning and executing different projects like recruiting, hiring and onboarding, growing company's social media presence.
Bilingualism Specialist
Polish Saturday School (Crawley)
02.2015 - 07.2019
Speech and Language Therapy Assistant
Target Logopeda Londyn
12.2014 - 07.2019
Communication Consultant
Top Medical Clinic
03.2015 - 03.2017
Education
Master's degree - Speech and Language Therapy and Audiology
Maria Curie-Sklodowska University
Lublin/Poland06.2014
Skills
- Great Communication and Interpersonal Skills
- Customer Facing Role and Client Onboarding experience
- Business Development and CRM knowledge
- Strong Time Management, Multitasking and Organization Skills
- High self-motivation and Fast-Learning
- Document organization and Data analysis skills
- Relationship management
Computer Skills:
- G-Suite;
- Microsoft Suite;
- Salesforce; HubSpot; Zoho CRM; PipeDrive
- Tableau;
- ZoomInfo Suite;
- Communication Tools;
- Jira; Apollo
- Outreachio;
- FastDox, Content Snare
- Process Street, Virtual Cabinet
Languages
English
Full Professional
Polish
Native or Bilingual
Accomplishments
- Graduated with distinction in Speech Therapy and Audiology (2014), demonstrating a strong commitment to academic excellence
- Pioneered the fastest inbound to outbound SDR promotion path in ZoomInfo UK, demonstrating exceptional sales aptitude and rapid learning capabilities.
- Awarded a Certificate of Appreciation and recognized as the Most Adaptable SDR at ZoomInfo UK.
Timeline
Senior Case Administrator (Freelancing)
Leading Business Services UK
06.2024 - Current
Outbound Sales Representative
Happeo
10.2023 - 05.2024
Inbound New Business & Outbound Customer Sales Rep
ZoomInfo Technologies
04.2022 - 06.2023
Business Development Consultant
Hudson Weir Insolvency Practitioners
07.2019 - 03.2022
Communication Consultant
Top Medical Clinic
03.2015 - 03.2017
Bilingualism Specialist
Polish Saturday School (Crawley)
02.2015 - 07.2019
Speech and Language Therapy Assistant
Target Logopeda Londyn
12.2014 - 07.2019
Master's degree - Speech and Language Therapy and Audiology
Maria Curie-Sklodowska University
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