Darcy Gregory
Lelystad
Summary
Motivated and results-driven professional with extensive experience in sales management within a competitive leisure market. Adept at working under pressure and consistently achieving high performance standards. Strong background in events management, with a keen focus on customer liaison and satisfaction. A dedicated team player who thrives in dynamic environments and is always eager to take on new challenges and develop new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Manager
HB Leisure Ltd
01.2024 - Current
- Oversee and lead Cluster Managers across three countries, ensuring alignment with business goals and operational standards
- Collaborate with Directors to develop strategic initiatives and maintain strong relationships with key industry partners
- Identify and develop new business opportunities, including scouting new locations and innovating with new prize/game concepts to keep operations fresh and attractive to clients
- Manage and oversee all budgets within the Games and Arcade operations, driving sales performance and ensuring team management standards are upheld
- Analyze performance data to identify cost-saving opportunities while driving revenue growth to enhance profitability
- Successfully apply expertise from regional cluster management to larger-scale operations with more direct reports, demonstrating adaptability and leadership
Cluster Manager
HB Leisure Ltd
04.2015 - 01.2024
- Managed operations across five sites, overseeing a team of more than 50 employees at each location
- Led a successful 3-month project in the USA to open six new businesses within Six Flags theme parks, managing the entire team during the process
- Project Manager for a new venture in Jeddah, Saudi Arabia (Little Asia), leading the build and operations of a 30-game attraction over two months
- Responsible for overseeing operational budgets, including wage management, cash flow, bonus schemes, and stock control across all sites
- Managed wage control through strategic rota planning to maximize profit while hitting spend-per-head targets
- Ensured efficient stock control by closely monitoring inventory and ensuring accurate income recording based on payout figures
- Managed both upper management teams and on-site staff, honing interpersonal and leadership skills while fostering a productive work environment across diverse teams
- Spearheaded recruitment efforts for all sites, including employee registration into payroll systems and maintaining strong relationships with Dutch payroll supplier
Games Manager
HB Leisure Ltd
10.2012 - 02.2015
- Managed game operations at festival sites and shopping malls across Dubai, overseeing a seasonal team during the winter festival period
- Gained valuable insight into sales management within Arabic cultures, enriching my leadership skills and cross-cultural understanding
- Managed a team of 50+ staff, responsible for driving sales and overseeing game operations at Walibi Holland
- Handled various responsibilities, including cash management, staffing, and daily operations, ensuring smooth business performance
- This role marked a significant turning point in my career, leading me to settle in the Netherlands, where I established full-time residency
Education
BSc (Hons) - Events Management
Arts University College of Bournemouth
A-Levels -
Wilnecote High School
United Kingdom Skills
- Employee motivation
- Staff training and development
- Performance optimization
- Project management
- Interpersonal communication
- New business development
- Operations management
- Sales management
- Adaptability and flexibility
- Problem-solving
Certification
- IOSH Managing Health and Safety Course, Year Not Provided
- Management Course Certification, Year Not Provided
Personal Information
Nationality: British
Timeline
Regional Manager
HB Leisure Ltd
01.2024 - Current
Cluster Manager
HB Leisure Ltd
04.2015 - 01.2024
Games Manager
HB Leisure Ltd
10.2012 - 02.2015
- IOSH Managing Health and Safety Course, Year Not Provided
- Management Course Certification, Year Not Provided
BSc (Hons) - Events Management
Arts University College of Bournemouth
A-Levels -
Wilnecote High School
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