Daniil Bulanov

Led a team of 12, supporting 90+ stores and 150 HQ employees.

Managed IT strategy and budget exceeding EUR 1.5M, securing board approval for key investments.

Implemented enterprise-wide change management framework based on Agile.

Key achievements:

Launched Product Information Management (PIM), improving product-related operations productivity 10x.

Introduced Android-based PDA system, doubling efficiency of goods acceptance and store inventory.

Deployed knowledge management system, reducing information search time to seconds.

Rolled out MDM and Kaspersky EDR, enhancing corporate security measures.

Implemented company-wide project management system (Kaiten), streamlining processes for 80% of office employees.

Managed IT operations for 130+ stores, leading a 15-person IT team across two countries to ensure operational effectiveness.

Oversaw IT budget exceeding EUR 1.5M, coordinating vendor management and audits to maintain financial compliance.

Engaged with European HQ to align IT strategies with corporate objectives.

Key achievements:

Ensured smooth transition from global to local systems, relaunching 107 stores on new retail system in one month.

Migrated 300+ users to Yandex 360, transitioned 800+ workstations.

Established new local warehouse system after global system shutdown.

Achieved compliance with Russian personal data protection law (similar to GDPR).

Managed IT infrastructure for 500+ stores, IT budget, and vendor relationships.

Supervised team of 8 IT specialists, collaborating with HQ in Spain to align IT strategies.

Key achievements:

Implemented an automated Enterprise Content Management (ECM) solution for HR onboarding. Eliminating errors and speed of onboarding increased up to 3 times.

Migrated to Microsoft Office 365, increasing staff productivity by 24%.

Rolled out RFID in 500+ stores, reducing inventory time from hours to minutes.

Replaced network equipment in 350+ stores, improving availability to 99.5%.

Reduced IT travel costs by 50% with virtual store visits.

Achieved savings of 300k Euro by leading vendor tender process.

Launched chatbot support, streamlining L1 helpdesk operations and reducing workload by 30%.

Managed and developed infrastructure team to enhance service delivery.

Ensured seamless operation of infrastructure services for office and 200 restaurants.

Main projects completed:

- DRP and BCP.

- Upgrade of IT Infrastructure Monitoring system

- Consolidation of internet providers.

- IP telephony in all 200 restaurants.

- Installation of secondary lines in all stores.

- Wi-Fi for employees and Wi-Fi for customers in all restaurants.

- Migration to a new antivirus system (Kaspersky Fried Chicken article published).

- Implementation of NAC, Cisco ISE, automatic device configuration.

- Migration of physical servers to new virtualization platform.

- Backup system replacement

- Windows 10 migration, Bitlocker implementation.