Danielle Spencer
Port-aux Basques
Summary
I am an outgoing, friendly and hard working individual. My passion for delivering exceptional service, coupled with my five year experience of financial services would make me the ideal candidate for this position. My dedication to achieving success both professionally and personally, drives me to continuously learn and grow, making a positive impact in any workplace. I am confident my ability to quickly learn and adapt will help me excell in any position and give me the tools to continuously build strong member relationships and partnerships, to further grow and make our Credit Union successful.
Overview
15
15
years of professional experience
Work History
Financial Service Representative
Atlantic Edge Credit Union
06.2019 - Current
- Provided exceptional customer service to current and potential members
- Identify members financial needs and suggest the appropriate products and services
- Processing financial transactions and respond to members inquires and resolve any concerns or discrepancies
- Monitor overdraft activity on member's accounts and ensures appropriate action is taken to minimize losses to the Credit Union with regularly reporting to Branch Manager
- Open and Close accounts
- Monitor's treasurey cash flow and places the appropriate orders with cash services
- General Office Administration
Retail Manager
Eclipse Stores Inc.
09.2009 - 06.2019
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Recruited, hired and trained new team members.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
Education
Bookkeeping -
College of The North Atlantic
Port Aux Basques06.2012
Non Destructive Testing - Trades
Collage of The North Atlantic
Port Aux Basques, NL06.2010
High School Diploma -
St. James Regional High
Port Aux Basques, NL06-2008
Skills
- Strong Member and Colleague relationship building
- Outgoing and Self motivated
- Strong Communication Skills
- Interpersonal Skills
- Positive Attitude
- Organizational skills
Languages
English
Professional Working
Volunteer Work
- Board member of the Gateway Status of Women Council
- Board member of the Youth Rec House Committee
- Assistant Coach to Youth Minor Hockey Dryland Training
Additional Information
- Board of Governance Training Certificate
- Skill Ownership to Mastery Sales Training Certificate
- Year One FSR Development Program
- Year Two FSR Development in progress
Timeline
Financial Service Representative
Atlantic Edge Credit Union
06.2019 - Current
Retail Manager
Eclipse Stores Inc.
09.2009 - 06.2019
Bookkeeping -
College of The North Atlantic
Non Destructive Testing - Trades
Collage of The North Atlantic
High School Diploma -
St. James Regional High
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