Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Daan Kleinpenning

Daan Kleinpenning

Student Commercial Economics
Breda

Summary

Versatile and results-driven professional with experience in customer service, hospitality, event management, and coaching. Adept at coordinating logistics, optimizing workflows, and ensuring seamless operations in dynamic and high-pressure environments. Strong communicator with a customer-focused mindset, skilled in problem-solving and process improvement. Experienced in managing orders, supporting clients, and delivering high-quality service across various industries. Highly adaptable, detail-oriented, and proactive in driving efficiency and enhancing customer satisfaction.

Overview

8
8
years of professional experience
2
2
Certifications

Work History

Account Manager and Project Manager

Boerschappen
06.2024 - Current

As a Project Coordinator at Boerschappen, I manage the implementation and optimization of meal deliveries to residential groups for individuals with intellectual disabilities. My key responsibilities include:

  • Order & Process Management
  • Customer Communication & Support:
  • System & Process Improvement:
  • Collaboration & Coordination:
  • Data Management & Reporting:

All-Round Hospitality Employee

A La Carte
09.2017 - Current

As an All-round Hospitality Employee at A la Carte, I delivered high-quality service at events, parties, and large-scale festivals. Key responsibilities included:

  • Event Service & Guest Experience
  • Festival Operations & Logistics:
  • Team Coordination & Problem-Solving:
  • High-Pressure Environment Management:

Sales and Research Internship

Boerschappen
01.2024 - 06.2024

Completed an internship in the Sales Department at Boerschappen,

where I was responsible for special projects, including

cold and warm acquisition. responsibilities related to ensuring compliance with established agreements.

Customer Service

No Waste Army
07.2023 - 01.2024

As a Customer Service Representative at No Waste Army, I assisted customers and ensured a smooth experience while supporting the mission to reduce food waste. Key responsibilities included:

  • Customer Support & Issue Resolution:
  • Order & Delivery Assistance
  • Process Improvement:
  • Administrative Support

Hockey Coach

BH&BC Breda, B.H.V. Push
09.2018 - 06.2023

As a hockey coach, I was responsible for training and developing players of various skill levels. My role included designing and leading practice sessions, focusing on technical skills, teamwork, and game strategy. I provided individualized feedback to players to enhance their performance and foster a positive team environment.

Operations Manager

Café de Vesting
01.2021 - 01.2023

Oversaw the daily operations of a café in the center of Breda, ensuring smooth business operations, high-quality customer service, and efficient team management. Responsible for staff supervision and inventory control.

Education

Havo - Economics And Society

Liemers College
Zevenaar
04.2001 -

Bachelor of Science - Commercial Economics

Avans University of Applied Sciences
Breda
04.2001 -

Skills

  • Customer service & communication

  • Order & process management

  • Event & hospitality operations

  • Logistics coordination

  • Problem-solving & conflict resolution

  • Data management & reporting

  • Multitasking in high-pressure environments

  • Workflow optimization

  • Client relationship management

Certification

Company Emergency Responder (Bhv)

Personal Information

  • Date of Birth: 01/26/99
  • Nationality: Dutch
  • Driving License: Yes

Timeline

Account Manager and Project Manager

Boerschappen
06.2024 - Current

Sales and Research Internship

Boerschappen
01.2024 - 06.2024

Customer Service

No Waste Army
07.2023 - 01.2024

Operations Manager

Café de Vesting
01.2021 - 01.2023

Hockey Coach

BH&BC Breda, B.H.V. Push
09.2018 - 06.2023

All-Round Hospitality Employee

A La Carte
09.2017 - Current

Havo - Economics And Society

Liemers College
04.2001 -

Bachelor of Science - Commercial Economics

Avans University of Applied Sciences
04.2001 -
Daan KleinpenningStudent Commercial Economics