Cristescu Sonia
Accounts Receivable & Bank Reconciliation Specialist
Cluj-Napoca
Summary
Results-driven finance professional with over 6 years of experience in Accounts Receivable, Credit Control, and Bank Reconciliation within multinational companies. Skilled in reconciliations, financial reporting, and process optimization, with strong attention to detail and team collaboration. Adept at training junior colleagues, managing client accounts, and ensuring accuracy in financial operations.
Overview
8
8
years of professional experience
Work History
Accounts Receivable &Bank Reconciliation Specialit
Vertiv
11.2023 - Current
- Perform daily bank reconciliations, ensuring all transactions are matched accurately and timely.
- Investigate and resolve discrepancies between bank statements and internal records.
- Collaborate with internal departments to ensure proper allocation of payments.
- Streamline reconciliation processes and support automation initiatives.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Provided training and mentorship to junior staff members, fostering a culture of continuous learning and professional growth.
Accounts Receivable Specialist
Vertiv
11.2021 - 11.2023
- Lowered outstanding accounts receivable balances via consistent engagement with overdue payment accounts.
- Monitored overdue payments and payment arrangements from clients to maintain robust cash flow.
- Created and sent invoices to customers, managed payment processing, and tracked account updates.
- Facilitated month-end closing activities through account reconciliation, report preparation, and trend analysis in account performance.
- Processed client payments in compliance with company financial policies.
- Maintained updated accounting ledgers and journals for accurate reporting.
- Conducted clerical tasks: invoice preparation, payment reminders, and data entry.
- Provided training and mentorship to junior team members.
- Prepared year-end financial reports supporting management reviews.
Senior Credit Controller
Office Depot
09.2020 - 10.2021
- Defined departmental goals for collections initiatives, fostering accountability within team members and advancing overall performance metrics.
- Reduced overdue accounts by consistently monitoring receivables and initiating timely follow-ups with clients.
- Implemented industry best practices for credit control operations, keeping abreast of regulatory changes and ensuring compliance with relevant laws.
- Evaluated credit risk by conducting thorough reviews of new customer applications, including financial analysis and reference checks.
- Managed collections for major accounts to ensure compliance with cash flow forecasts.
- Conducted complex reconciliations and prepared legal documentation.
- Maintained customer contact to secure payments and resolve account issues.
- Optimized credit approval and collection processes, improving operational efficiencies.
Assistant Team Leader
STA Travel
12.2019 - 08.2020
- Collaborated with customer service to resolve escalated customer issues.
- Collaborated with customer service representatives to resolve escalated customer issues.
- Optimized team performance by establishing efficient work processes and offering constructive feedback.
- Oversaw 24/7 operations team and facilitated training for new staff
- Supported automation developments and ensured SLA compliance.
- Facilitate refunds for passenger payments reverting back to initial transaction method through internal systems
- Facilitate automation developments across all processes
- Coaching new staff in multiple operational procedures
- Oversee quality assurance processes across various elements of booking cycle adhering to agreed SLA
Global Operation Executive
STA Travel
08.2017 - 08.2019
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Used data-driven decision-making techniques to identify areas of improvement within operations processes.
- Implemented strategic initiatives that resulted in significant improvements in operational performance.
- Facilitate communication with all airlines to address queries, including refunds and clarification on airline contract rules within specified Service Level Agreement (SLA)
- Secure booking and confirmation of land products in in-house system via email or phone communication with external suppliers.
- Oversee accurate and centralized execution of all bookings.
- Facilitate reconciliation of monthly BSP billings by identifying overpayments and discrepancies to ensure alignment with in-house legacy system
Education
Cybernetics And Statistics
Faculty of Economics And Business Administration
Babeș-Bolyai University10-2024
Skills
Accounts Receivable & Bank Reconciliation
Financial Reporting & Reconciliations
Excel (Advanced), Oracle, SAP, Citrix, Amadeus, Adobe, Jabber
Power BI (Beginner)
Time Management & Multitasking
Team Training & Mentoring
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Flexible and adaptable
Multitasking
Timeline
Accounts Receivable &Bank Reconciliation Specialit
Vertiv
11.2023 - Current
Accounts Receivable Specialist
Vertiv
11.2021 - 11.2023
Senior Credit Controller
Office Depot
09.2020 - 10.2021
Assistant Team Leader
STA Travel
12.2019 - 08.2020
Global Operation Executive
STA Travel
08.2017 - 08.2019
Cybernetics And Statistics
Faculty of Economics And Business Administration