Corlynne O'Sullivan
User Experience Designer And Content Creator
Eindhoven
Summary
I'm a versatile professional with a background in Technical Writing and a transition to UX Design. I am Proficient in creating user-friendly interfaces and clear technical documentation. I am skilled in UI development, translation management, user research, and content auditing.
Overview
5
5
years of professional experience
3
3
Certifications
1
1
Language
Work History
User Experience and technical writer consultant
Capgemini
11.2023 - Current
- At Capgemini, I've worked on innovation projects
- My duties included: Using Figma for smooth and interactive prototypes, helping design and confirm user experiences
- Establishing and managing Design systems for consistent and user-friendly project design
- Intranet creation for Technical Publications and Capgemini Engineering Innovation Project using SharePoint
- I learned Microsoft automate to build efficient solutions for better productivity and teamwork
- Making detailed hardware docs with XML and Notepad++.
User Experience Designer
Sendcloud
01.2021 - 10.2023
- At Sendcloud, I transitioned from technical writing to full-time UX design: Developed Responsive UI components and micro-copy
- Conducted content audits
- Managed Phrase translations for design components
- Conducted user research using Maze
- Synthesized research data from HotJar.
Technical writer
Sendcloud
01.2019 - 10.2022
- I joined Sendcloud, a software provider streamlining ecommerce and logistics, in 2020 as a Technical Writer
- In this role I achieved the following: Developed a user knowledge base to enhance system understanding
- Documented APIs to provide crucial resources for developers
- Handling internal knowledge for Technical Support troubleshooting and LMS
- Compiled comprehensive documentation using Swagger and Git
- Employed Flesch Kincaid Grading for content readability assessment
- Leveraged Zendesk for creating and managing user-centric documentation.
Education
MSc Interaction Design -
Cyprus University of Technology
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Tallinn University
Skills
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Certification
Usable Security
Timeline
User Experience and technical writer consultant
Capgemini
11.2023 - Current
User Experience Designer
Sendcloud
01.2021 - 10.2023
Technical writer
Sendcloud
01.2019 - 10.2022
MSc Interaction Design -
Cyprus University of Technology
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Tallinn University
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