Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Corlynne O'Sullivan

Corlynne O'Sullivan

User Experience Designer And Content Creator
Eindhoven

Summary

I'm a versatile professional with a background in Technical Writing and a transition to UX Design. I am Proficient in creating user-friendly interfaces and clear technical documentation. I am skilled in UI development, translation management, user research, and content auditing.

Overview

5
5
years of professional experience
3
3
Certifications
1
1
Language

Work History

User Experience and technical writer consultant

Capgemini
11.2023 - Current
  • At Capgemini, I've worked on innovation projects
  • My duties included: Using Figma for smooth and interactive prototypes, helping design and confirm user experiences
  • Establishing and managing Design systems for consistent and user-friendly project design
  • Intranet creation for Technical Publications and Capgemini Engineering Innovation Project using SharePoint
  • I learned Microsoft automate to build efficient solutions for better productivity and teamwork
  • Making detailed hardware docs with XML and Notepad++.

User Experience Designer

Sendcloud
01.2021 - 10.2023
  • At Sendcloud, I transitioned from technical writing to full-time UX design: Developed Responsive UI components and micro-copy
  • Conducted content audits
  • Managed Phrase translations for design components
  • Conducted user research using Maze
  • Synthesized research data from HotJar.

Technical writer

Sendcloud
01.2019 - 10.2022
  • I joined Sendcloud, a software provider streamlining ecommerce and logistics, in 2020 as a Technical Writer
  • In this role I achieved the following: Developed a user knowledge base to enhance system understanding
  • Documented APIs to provide crucial resources for developers
  • Handling internal knowledge for Technical Support troubleshooting and LMS
  • Compiled comprehensive documentation using Swagger and Git
  • Employed Flesch Kincaid Grading for content readability assessment
  • Leveraged Zendesk for creating and managing user-centric documentation.

Education

MSc Interaction Design -

Cyprus University of Technology

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Tallinn University

Skills

LaTeXFigmaHotjarMix panelGitHubGoogle AnalyticsMicrosoft VisioSwaggerNotepadInteraction designMicrosoft Power Apps

Zendesk

FlowmappMazeMixPanelPhrase StringsZero Heights

Certification

Usable Security

Timeline

User Experience and technical writer consultant

Capgemini
11.2023 - Current

User Experience Designer

Sendcloud
01.2021 - 10.2023

Technical writer

Sendcloud
01.2019 - 10.2022

MSc Interaction Design -

Cyprus University of Technology

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Tallinn University
Corlynne O'SullivanUser Experience Designer And Content Creator