Corey Parson
St. John's
Overview
12
12
years of professional experience
Work History
Staff Scheduler
End Homelessness St. Johns
St. John's
07.2024 - Current
- Developed staff schedules to ensure adequate coverage for service operations.
- Monitored staffing levels to meet client needs effectively and efficiently.
- Utilized scheduling software to streamline roster management tasks.
- Coordinated with team members to address scheduling conflicts and changes.
- Communicated schedules to staff and provided updates on shifts promptly.
- Maintained accurate records of employee availability and time-off requests.
- Monitored staff attendance records to identify any irregularities or discrepancies.
- Recorded employee work hours accurately for payroll processing.
- Managed timekeeping records using electronic systems for efficiency.
- Assisted in training new staff on scheduling processes and tools.
- Collaborated with Human Resources personnel to resolve scheduling conflicts or issues.
- Assisted in the recruitment process by scheduling interviews for potential new hires.
- Developed training materials for new hires on office procedures and tools.
Staffing Specialist
Momentum Developmental Support
St. John's
07.2021 - 02.2024
- Creating Schedules for Frontline Workers while adhering to budgets and working within the Collective Agreement
- Collaborated with the scheduling team to ensure accurate staffing according to the Collective Agreement.
- Determining staffing levels is correct while working alongside our Recruitment and Programming teams
- Review and Process Frontline Staff leave requests
- Conducted daily audits of schedules to ensure correct coding and maintain accuracy for payroll.
- Conducted weekly audits of payroll files for accuracy.
- Generated labor reports to analyze staffing efficiency. and research ine ciencies
- Maintained statistical records for absenteeism, overtime, and staffing hours for comprehensive analysis.
- Planning and holding training sessions for any new process or procedure that has been or will be implemented
Workforce Coordinator
WestJet Airlines
St. John's
01.2016 - 04.2021
- Coordinated workforce schedules to optimize operational efficiency at WestJet Airlines.
- Implemented staffing strategies to meet fluctuating demand in flight services.
- Analyzed workforce data to identify trends and improve resource allocation.
- Collaborated with senior and department leaders to develop and implement workforce plans.
- Facilitated communication between departments to streamline workflow operations.
- Managed employee onboarding and training processes for new staff members.
- Conducted new hire orientation sessions, ensuring that all necessary paperwork was completed accurately and in a timely manner.
- Assisted in recruitment efforts by scheduling interviews, conducting background checks and preparing offer letters.
- Created workforce planning and development models for quarterly scheduling and processes.
- Scheduled shifts for employees based on workloads and customer demand.
Training Coordinator
WestJet Airlines
St. John's
01.2015 - 12.2018
- Collaborated with management to identify training needs across the organization.
- Conducted needs assessments to identify gaps in employees' skills and knowledge.
- Assisted in designing, developing, and implementing new training methods and techniques.
- Reviewed and updated training materials to ensure relevance and accuracy.
- Evaluated employee performance before, during, and after training sessions.
- Coordinated training schedules and logistics for multiple departments effectively.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Collaborated with management team to determine appropriate learning objectives for each program.
- Coordinated with subject matter experts to develop effective training content.
- Maintained training records and compliance documentation for regulatory purposes.
- Analyzed current processes and procedures to identify areas for improvement through training initiatives.
- Promoted a culture of continuous learning and improvement within the organization.
- Managed the training budget, ensuring cost-effective allocation of resources.
- Assisted in onboarding processes for new hires, enhancing their integration experience.
Education
Some College (No Degree) - Accounting, Payroll And Business Administration
CompuCollege
St. John's, NLSupervisor Management Skills
Gardiner Centre
St. John's, NLSkills
- Staff scheduling
- Scheduling software
- Workforce planning
- Payroll administration
- Labor analysis
- Employee recruitment
- Training coordination
- Data entry documentation
- Document management
- Administrative support
- Attention to detail
- Scheduling analytics
- Problem-solving abilities
- Relationship building
- Operational coordination
Timeline
Staff Scheduler
End Homelessness St. Johns
07.2024 - Current
Staffing Specialist
Momentum Developmental Support
07.2021 - 02.2024
Workforce Coordinator
WestJet Airlines
01.2016 - 04.2021
Training Coordinator
WestJet Airlines
01.2015 - 12.2018
Some College (No Degree) - Accounting, Payroll And Business Administration
CompuCollege
Supervisor Management Skills
Gardiner Centre