Connor Bennett
St. John's
Summary
Dynamic and results-driven Supervisor with proven leadership skills at Jungle Jims Eatery, enhancing team productivity through effective conflict resolution and operational efficiency. Adept at training and mentoring staff, fostering a collaborative environment that boosts customer satisfaction and drives repeat business. Strong communicator committed to achieving organizational goals.
Overview
6
6
years of professional experience
Work History
Supervisor
Jungle Jims Eatery
06.2023 - Current
- Oversaw daily operations of the restaurant, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Barista
Newfoundland Chocolate Company
05.2022 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Lead Barista
7th Wave Craft Roasted Coffee
07.2021 - 01.2022
Sales Associate
Kent Building Supplies
06.2019 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
BBA - Human Resources Management
Memorial University of Newfoundland
St. John's, NL12-2025
Skills
- Training and mentoring
- Objective-Oriented With Careful Attention
- Staff management
- Collaborative Decision-Making
- Effective Conflict Resolution
- Business administration
- Effective Verbal and Written Communication
- Adaptability in Dynamic Environments
- Proven Leadership Skills
- Operational efficiency
- Relationship Building Expertise
- Effective Sales Techniques
Timeline
Supervisor
Jungle Jims Eatery
06.2023 - Current
Barista
Newfoundland Chocolate Company
05.2022 - 08.2022
Lead Barista
7th Wave Craft Roasted Coffee
07.2021 - 01.2022
Sales Associate
Kent Building Supplies
06.2019 - 07.2021
BBA - Human Resources Management
Memorial University of Newfoundland
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