Summary
Overview
Work history
Education
Skills
Languages
Certification
Workshops attendance
Timeline
Generic
Claudia Suciu

Claudia Suciu

Chinteni,Cluj

Summary

Offering strong organizational and problem-solving skills, with background in coordinating operations and improving processes. Knowledgeable about teamwork, communication, and adaptability, with focus on delivering results and driving improvements.


Reliable individual with expertise in time management and organization. Strong communicator with a talent for building relationships and adapting to diverse situations to drive results. Skilled in developing and implementing learning programs tailored to adult learners, as well as managing strategic projects in collaboration with HR, L&D, and Branding teams. Capable of working effectively both independently and as part of a team.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

MDM Operations Specialist

Viking Office Service Center S.R.L., Cluj Napoca
Cluj Napoca, Cluj
01.2025 - Current
  • Managing all back-end MDM related data in the relevant context
  • Creating and maintaining product and price records (including European Price Lists) to ensure all data is accurate in systems and assuring the quality of product data in all systems for all EU7 countries
  • Ensuring accurate and qualitative business data aligned with data integrity and process compliance
  • ERP localization and error resolution for STEP, AS400, SAP and Oracle interfaces for all regions
  • Acting as Subject Matter Expert in local systems questions for all stakeholders departments and to advise the business if process questions arise
  • Working remotely with the Category teams in a collaborative manner, obtains all data and input that is required and assures timely and comprehensive communication to all stakeholders (Merchandising, Procurement, BI, Supply Chain) on progress and status of requests
  • Maintained communication between departments to ensure smooth operations.


L&D collaboration

  • Oversaw learning and development, conducting training needs analyses to identify skill gaps.
  • Promoted a culture of learning and development within the team.
  • Collated participant feedback to improve learning and development programs according to staff needs.
  • Organized engaging activities to promote learning and development.
  • Developed and delivered professional learning and development programs such as Onboarding and Orientation Program and Feedback workshops.

Vendor Master Data Associate

E. ON Business Services Cluj S.R.L
Cluj Napoca
10.2021 - 01.2025
  • Ensure data quality, compliance, and consistency of master data across business systems
  • Execute creations/ changes to master data
  • Enforce established data standards and guidelines, follow-up with cross-functional teams to gather required information
  • Assist in streamlining master data procedures to increase efficiency as a continuous improvement effort
  • Comply with service level agreements as defined by business
  • Work with business units and process experts to research and resolve master data issues
  • Multi-task in a multi-functional environment while maintaining service level targets
  • Process reports: Daily backlog report, weekly KPI report, Ticket inflow Report, Internal controls Report


Within the team I have prepared and delivered the following projects:


1. Branding project - I was part of the team who contributed to the creation of the company's promotional video.

2. Onboarding - Vendor master Data overview - new joiners

3. Open doors - Vendor Master Data more detailed overview - all departments

4. VMD Overview 1:1 - For colleagues from abroad

5. Meet & Greet - My initiative approved by the business after seeing the necessity of offering a warmer welcome to the new joiners, using GTKEO techniques

6. Feedback session - My initiative approved by the business in taking the pulse to our colleagues employed 3 months ago, to improve the training process, to evaluate team's atmosphere, expectations and needs.

Accounts Payable Associate

E. ON Business Services Cluj S.R.L
Cluj Napoca
01.2020 - 10.2021
  • Review invoices for appropriate documentation and approval prior to payments
  • Process incoming invoices, reminders, final demands according to the process documentation and perform corrections on demand
  • Handle e-mails and calls from business units and vendors
  • Vendor statement reconciliation
  • Use the cost centers for each service or match invoices with PO
  • Provide support in month end closing process and in the annual inventory activity
  • Cooperate with the other departments: Purchasing, Payments to obtain the relevant information to support the activity
  • Creating vendors accounts requests

Accounts payable Analyst

Brand Energy & Infrastructure Services
Cluj Napoca
04.2014 - 01.2020
  • Review invoices for appropriate documentation and approval prior to payments
  • Process incoming invoices, reminders, final demands according to the process documentation and perform corrections on demand
  • Handle e-mails and calls from business units and vendors
  • Use the cost centers for each service or match invoices with PO
  • Provide support in month end closing process and in the annual inventory activity
  • Perform travel and expenses procedure (check authorization and ensure compliance with internal policies
  • Cash allocation and cash management in Oracle ERP, bank transactions and payments

Accounts payable associate

Office Depot
Cluj Napoca
07.2013 - 03.2014
  • Review invoices for appropriate documentation and approval prior to payments
  • Process incoming invoices, reminders, final demands according to the process documentation and perform corrections on demand
  • Handle e-mails and calls from business units and vendors
  • Provided support in month end closing process and was involved in the annual inventory activity

Accounts receivable associate

Office Depot
Cluj Napoca
01.2012 - 07.2013
  • Record & post payments received and payments to vendors
  • Generate accounts statements while performing account reconciliations
  • Support the broader team with investigations and resolving any irregularities or queries regarding payments, invoices, and billing mistakes.
  • Research and resolve payment discrepancies
  • Provide customer support on the E-billing platforms
  • Month and year-end closing processes

Education

Master Degree in European Sustainable Development - European Studies

Babes Bolyai” University - English line
Cluj Napoca
10.2010 - 07.2012

Bachelor of International Relations - European Studies

Babes Bolyai” University - English line
Cluj Napoca
09.2007 - 07.2010

Skills

    Technical Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • SAP GUI
  • SAP S4 Hanna
  • JIRA
  • Oracle
  • AS400
  • Atlassian
  • Confluence
  • Hybris

  • Soft Skills

  • Problem solving and conflict resolution
  • Adaptability
  • Communication
  • Active listening
  • Management and Organizational
  • Motivation
  • Time management
  • Emotional intelligence
  • Enthusiasm for lifelong learning
  • Facilitation strategies
  • Teambuilding strategies
  • Positive attitude
  • Training and Development
  • On-time project delivery

Languages

Romanian
Native
English
Advanced
Spanish
Upper intermediate

Certification

ANC Certified Trainer

Certified Facilitator - Equip Leadership Romania

Toastmasters - Secretary



Workshops attendance

Dialog Fundamentals

Facilitating decisions in times of uncertainty

Storytelling guideline

Experiential Learning Design

Future Forward Facilitation: Exploring What's next

Public Speaking

Timeline

MDM Operations Specialist

Viking Office Service Center S.R.L., Cluj Napoca
01.2025 - Current

Vendor Master Data Associate

E. ON Business Services Cluj S.R.L
10.2021 - 01.2025

Accounts Payable Associate

E. ON Business Services Cluj S.R.L
01.2020 - 10.2021

Accounts payable Analyst

Brand Energy & Infrastructure Services
04.2014 - 01.2020

Accounts payable associate

Office Depot
07.2013 - 03.2014

Accounts receivable associate

Office Depot
01.2012 - 07.2013

Master Degree in European Sustainable Development - European Studies

Babes Bolyai” University - English line
10.2010 - 07.2012

Bachelor of International Relations - European Studies

Babes Bolyai” University - English line
09.2007 - 07.2010
Claudia Suciu