Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ciprian Sandu

Business Analyst
Bucuresti

Summary

Business Analyst with a solid foundation in data analysis, stakeholder collaboration, and operational efficiency. Familiar with Python programming, Docker, Kubernetes, SQL databases, and containerization. Enthusiastic about learning and contributing to software development processes, optimizing workflows, and supporting IT infrastructure. Dedicated to leveraging analytical background and growing technical skills to contribute to team success in a dynamic software development environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

BUSINESS ANALYST

ORACLE
3 2019 - Current
  • Analyzed data to support decision-making and enhance operational efficiency for India and China regions
  • Implemented new fiscal year database for processes in revenue system to reflect business strategy and ensuring user adoption through training
  • Analyzing and documenting technical and business requirements
  • Managed technical aspects of fiscal year database, maintaining data accuracy and providing support
  • Developed and tested new tools for business operations, enhancing team efficiency
  • Improved business processes by analyzing current practices and recommending optimization strategies in close collaboration with development team
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.

TECHNICAL SUPPORT

ACCENTURE
03.2019 - 10.2019
  • Delivered technical support for home security systems and smart home devices to customers and field engineers
  • Troubleshot issues with security cameras, motion sensors, thermostats, and lighting systems
  • Used Salesforce, virtual machines, and remote connections to diagnose and resolve customer inquiries

SECURITY SYSTEMS TECHNICIAN

EMPO SYSTEMS SRL
09.2017 - 09.2019
  • Provided comprehensive customer service for security systems, including configuration, installation, and maintenance
  • Managed fire detection, alarm systems, access control, CCTV, and intrusion detection systems
  • Led a team of technicians, planning and coordinating high-quality installations

Education

ENGINEER -

Ecological University of Bucharest - Faculty of engineering and Management
Bucharest, Romania

Skills

Python: Data analysis, writing scripts for automation and data processing, using libraries such as pandas and NumPy

Knowledge and understanding of software development from infrastructure to various tools such as React, Python, Docker, Containers, SQL DB, and Kubernetes

Familiar with open source principles and various Linux distributions

I have extensive experience in front office client-oriented roles from my previous positions at Empo Systems, Accenture, and Oracle

Certification

Google Cybersecurity Certificate - https://coursera.org/share/bbe296bebff7bedeb66acc2342486121

Timeline

TECHNICAL SUPPORT

ACCENTURE
03.2019 - 10.2019

SECURITY SYSTEMS TECHNICIAN

EMPO SYSTEMS SRL
09.2017 - 09.2019

BUSINESS ANALYST

ORACLE
3 2019 - Current

ENGINEER -

Ecological University of Bucharest - Faculty of engineering and Management

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Ciprian SanduBusiness Analyst