Summary
Overview
Work History
Education
Skills
Timeline
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Barry Jones

Paradise

Summary

Dynamic Distribution Manager with a proven track record at Saputo Dairy Canada, excelling in supply chain optimization and logistics planning. Enhanced customer satisfaction through effective problem-solving and operational excellence, while improving delivery times and reducing costs. Strong communicator with a focus on team collaboration and strategic resource allocation.

Overview

30
30
years of professional experience

Work History

Distribution Manager

Saputo Dairy Canada
04.2014 - Current
  • Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
  • Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
  • Established clear communication channels with sales teams to improve coordination between departments, resulting in smoother workflows throughout the organization.
  • Organized and coordinated drivers and truck fleet to to accomplish daily delivery requirements across the province.
  • Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.
  • Optimized distribution processes by implementing efficient inventory management systems.
  • Reviewed transportation invoices for accuracy, identifying discrepancies and ensuring prompt resolution.
  • Conducted regular performance reviews for distribution staff, providing constructive feedback and setting goals for improvement.
  • Improved delivery times with strategic route planning and reallocation of resources.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Built and maintained relationships with key suppliers and customers to support seamless operations.
  • Developed and managed operating budget, meeting department goals.
  • Managed incoming calls, emails and faxes per day from customers.

Sales Supervisor

Scottsburn Dairy
04.1995 - 05.2014
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Ordering of Products
  • Developed strong relationships with key clients and key accounts resulting in repeat business and increased revenue.
  • Analyzed sales data to set quotas and assess potential areas of growth.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
  • Assisted in forecasting sales trends, allowing for proactive strategy adjustments based on market conditions.
  • Boosted customer satisfaction with personalized follow-up calls to address concerns and gather feedback.
  • Negotiated advantageous contracts with suppliers, reducing costs and improving profit margins.
  • Maintained up-to-date knowledge of products and services offered to customers.

Education

Bachelor of Arts - Geography And English

Memorial University of Newfoundland
St John's, NL
05-1993

Skills

  • Operational excellence
  • Supply chain optimization
  • Logistics planning
  • Safety monitoring
  • Inventory management
  • Preventive Maintenance
  • Quality assurance
  • Fleet management
  • Transportation management
  • Distribution strategy
  • Supply chain distribution
  • Freight control
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Critical thinking

Timeline

Distribution Manager

Saputo Dairy Canada
04.2014 - Current

Sales Supervisor

Scottsburn Dairy
04.1995 - 05.2014

Bachelor of Arts - Geography And English

Memorial University of Newfoundland

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Barry Jones