Carmen Rodriguez

• Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
• Managed communication regarding employee orientation and open enrollment for benefits.
• Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
• Developed job descriptions using targeted keywords and published job openings on company website and job boards.
• Created comprehensive orientation program to acquaint new employees with company programs, guidelines, policies and procedures.
• Designed employee performance evaluation process and merit program.
• Developed and implemented hiring criteria and employment selection assessments to improve staffing quality.
• Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
• Devised and executed employee development, performance oversight, compensation and benefits programs.
• Devised training programs for new and existing employees.
• Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
• Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
• Directed process of organizational planning by evaluating company-wide structure, job design and manpower forecasting.
• Created compensation and benefits structures to align with market conditions and budget demands.
• Actively served on executive learning leadership council, overseeing corporate learning strategy and architecture, innovation, metrics and employee engagement.
• Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.

• Managing a team of 10 employees in 3 locations, consisting of Assistant HR, HR officers, HR Recruiter, Training managers. The team serves 700 employees in total and growing.
• Devised strategies to orientate, train and direct staff to achieve corporate objectives.
• Regularly updated HR databases to reflect employee information, changes in benefits and other details.
• Worked with department managers to assess needs.
• Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
• Supervised HR Department employees by directing activities and monitoring performance.
• Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
• Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
• Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
• Devised and executed employee development, performance oversight, compensation and benefits programs.
• Developed job descriptions using targeted keywords and published job openings on company website and job boards.
• Organized and maintained records to facilitate programs, events and activities.
• Worked closely with CHRO to inform of upcoming commitments and responsibilities.
• Recruited and trained new employees to manage overall talent acquisition.
• Devised training programs for new and existing employees.
• Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
• Directed process of organizational planning by evaluating company-wide structure, job design and manpower forecasting.
• Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
• Created compensation and benefits structures to align with market conditions and budget demands.
• Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
• Partnered with stakeholders to strategize and execute best-in-class hiring practices.
• Handled sensitive employee and company information with highest level of confidentiality and discretion.
• Worked with management to create performance measurement, employee development and employee compensation strategies.
• Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
• Encouraged open communications, promoting positive and pro-employee work environment.
• Directed HR programs, policies and processes to improve operational efficiency.
• Recruited new employees and built relationships, driving visibility.
• Provided HR consultation services to leadership and department heads.
• Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
• Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
• Managed full-cycle human resource operational activities to maximize HR employee performance.
• Held exit interviews and documented information discussed with employees.
• Compiled reports to provide management with accurate information and comply with policies and procedures.
• Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
• Identified operational weaknesses to improve or innovate people, programs and processes.
• Used data and analytics to improve company processes for recruitment, selection and onboarding.
• Anticipated and responded to emerging business needs by serving as change advocate.
• Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
• Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
• Cultivated community relations with referral agencies to maintain strong applicant flow.

• Setting up the HR department from scratch for all 3 islands (Curacao, Aruba and Bonaire)
• Prepared employees for assignments by establishing and conducting orientation and training programs.
• Managed communication regarding employee orientation and open enrollment for benefits.
• Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
• Facilitated professional development and certification activities for staff.
• Implemented procedures to improve occupational health and safety.
• Identified staffing and recruiting needs while applying best practices for talent management.
• Maintained knowledge of regulatory changes, new trends and employment laws.
• Prepared and administered annual department budget.
• Oversaw issuance of compensation, benefits and leave.
• Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
• Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
• Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
• Devised strategies to orientate, train and direct staff to achieve corporate objectives.
• Worked with department managers to assess needs.
• Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
• Created comprehensive orientation program to acquaint new employees with company programs, guidelines, policies and procedures.
• Supervised HR Department employees by directing activities and monitoring performance.
• Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
• Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
• Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
• Developed job descriptions using targeted keywords and published job openings on company website and job boards.
• Organized and maintained records to facilitate programs, events and activities.
• Worked closely with CHRO to inform of upcoming commitments and responsibilities.
• Devised training programs for new and existing employees.
• Developed and implemented hiring criteria and employment selection assessments to improve staffing quality.
• Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
• Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.

• Part of the opening team of Corendon Mangrove Beach Resort.
• Also being the HR Manager for Livingstone resort (also part of Corendon).
• Developed processes and metrics that supported achievement of organization's business goals.
• Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
• Created monthly newsletters and arranged monthly employee events.
• Prepared employees for assignments by establishing and conducting orientation and training programs.
• Oversaw exit interviews and maintained department records and reports.
• Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
• Fostered culture of flexibility and acceptance by maintaining open communication with personnel, factoring team perspectives into new strategies.
• Complied with local laws and established organizational standards.
• Reduced HR budget by developing new processes and improving workflow.
• Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
• Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
• Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
• Worked with senior-level management to create fair and consistent HR policies and procedures for future hotels.

• Developed processes and metrics that supported achievement of organization's business goals.
• Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
• Created monthly newsletters and arranged monthly employee events.
• Prepared employees for assignments by establishing and conducting orientation and training programs.
• Oversaw exit interviews and maintained department records and reports.
• Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
• Fostered culture of flexibility and acceptance by maintaining open communication with personnel, factoring team perspectives into new strategies.
• Complied with local, state and federal laws and established organizational standards.
• Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
• Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
• Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
• Worked with senior-level management to create fair and consistent HR policies and procedures.

• Responsible for the Human Resources department and facilities.
• Managing a team of 4 people.
• Managing a project on the fusion between Dolphin Academy and Seaquarium from the Human Resources perspective.
• To provide operational and directional support to the Shareholders of both companies and implementing Human Resources Policies & procedures and processes for the Company.

• Responsible for all HR departments at the offices of Pinnacle sports (4 offices, Curacao, Toronto, London and Manila).

• Managing a team of 16 people.

• Managing the Facilities department (reception, cleaning, handyman's, bode).

• To provide operational and directional support to the Executive Management Team.

I started my own consultancy company under the name Inventiva NV. The following projects are all done under my consultancy company Inventiva NV.

Starting in 2007 with the Renaissance Hotel.

Manage the Recruitment & Selection process of all staff.

HBN Law

Setting up a complete new Human Resources department for Curacao, Aruba, Bonaire and St Maarten.

AVILA hotel

Responsible for the execution of all HR activities for Avila Hotel.

RENAISSANCE hotel

Responsible for hiring 300 new employees for the new Renaissance hotel in Curacao.

Introduced a totally revised HR Manual, HR Forms etc.

DIGICEL CURACAO

Responsible for the HR offices of Aruba, Bonaire and Curacao (ABC islands).

• Responsible for the execution of all HR activities for Hilton Curacao.

• Management's sparring partner and advisory function on the areas of HRM and supporting role to the competence regarding achievement of business targets.

• Managing an HR assistant, Training manager and trainee, ensure provision of human resource services in the areas of recruitment, job classifications, testing and evaluations.

Responsible for the execution of all HR ac
activities for the Commercial Organization for the departments of Finance and Control, Passenger Revenue Accounting and KLM Business Campus.

• Management's sparring partner and advisory function on the areas of HRM and supporting role to the competence regarding achievement of business targets.

• Safeguarding the personnel occupation through management of new entries, transfers and exits and responsible for correct application and implementation of legal and CAO- regulations and monitoring the unit of social policies.

• Daily supervision of a team of 15 members.
• Management of various projects and processes.
• Coordination of external stations and approval of group traffic on international KLM flights.
• Evaluated historical, current and forecast data to determine opportunities for development and enhancement.