Carlos Fernando Mujica Saucedo
Veghel
Summary
Motivated Mechanical Engineer with strong problem-solving skills and excellent communication abilities. I thrive in team environments and am passionate about continuous learning and applying new knowledge. Eager to contribute technical expertise and interpersonal skills to drive success in a dynamic engineering role.
Overview
5
5
years of professional experience
Work History
Customer Support Employee
BAS World B.V.
09.2023 - Current
- Provided customer support for vehicle and machine sales, managing communication regarding delivery status, pick-up coordination, and arrival at destination (discharge port or private address).
- Facilitated preparation and delivery of necessary documentation to customers upon vehicle or machine pick-up.
- Collaborated with purchase, sales, and workshop teams to ensure smooth processing of orders, timely delivery, and customer readiness for vehicles.
- Supported post-sale customer needs, including assisting with vehicle registration processes in destination countries and coordinating with Documents team to provide required paperwork.
- Managed approximately 100 sales orders per month
Operation Planner
Energía Peruana S.A.C.
12.2020 - 05.2023
- Planned and organized weekly operations for technicians, ensuring efficient scheduling and execution of tasks.
- Supervised technicians' work, measured performance using key performance indicators (KPIs) and ensured compliance with operational standards.
- Coordinated logistics for dispatch and pick-up of generator sets and air compressors, ensuring timely deliveries to customers.
- Led planning and execution of mining operations, providing temporary electrical energy during energy outages at mining units.
Internship
Automotores Gildemeister Perú S.A
01.2020 - 05.2020
- Managed the activation of guarantee registrations for customer repairs and replacements.
- Coordinated warranty claims with thefactory to ensure compliance with terms and conditions, facilitating spare part replacements.
- Generated and processed work orders to dispatch spare parts to branches and dealers nationwide.
Education
Bachelor of Science - Mechanical Engineering
National University of Engineering
Lima, Peru12.2019
Skills
- Teamwork
- Leadership
- Assertive communication
- Problem-solving
Personal Information
- Date of Birth: 09/26/95
- Gender: Male
- Nationality: Peruvian
- Religion: Catholic
Languages
Spanish
Native language
English
Advanced
C1
Dutch
Elementary
A2
Timeline
Customer Support Employee
BAS World B.V.
09.2023 - Current
Operation Planner
Energía Peruana S.A.C.
12.2020 - 05.2023
Internship
Automotores Gildemeister Perú S.A
01.2020 - 05.2020
Bachelor of Science - Mechanical Engineering
National University of Engineering
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