Carling Ernstzen
Amsterdam,Netherlands
Summary
Globally experienced Procurement and Vendor Manager professional with 10+ years of expertise across diverse industries. Proven ability to manage multi million-euro budgets, lead cross-functional teams, and forge strong vendor relationships with keen eye for optimising procurement processes and fostering supplier relationships. Combines strategic sourcing and negotiation skills . Recognised for delivering strategic projects at top-tier organizations, including Apple, Microsoft, and Cleveland Clinic. Currently Procurement Manager at Knab, the Netherlands. Seeking roles in Amsterdam as Procurement Manager, Vendor Manager, or Customer Success Manager.
Overview
13
13
years of professional experience
4009
4009
years of post-secondary education
Work History
Procurement Manager
Knab
08.2024 - 01.2025
- Company Overview: Online Bank
- Successfully negotiated and managed contracts with top-tier suppliers, ensuring alignment with business objectives:
- Apigee (Google Cloud): API management platform to streamline application integration and enhance digital transformation
- Google: Cloud solutions and productivity tools supporting seamless operations
- AFAS: ERP software provider for HR, payroll, and financial administration
- Salure: Payroll and HR analytics consultancy services
- Okta Inc.: Identity management and access control to enhance security
- Dart Design: Digital design and branding services to support marketing initiatives
- Worldline: Payment processing solutions for secure and efficient transactions
- Bloomberg Tax: Tax software providing compliance and planning insights
- OpsLevel: Service ownership and DevOps management platform
- SonarSource: Code quality and security tools for software development
- Ensured compliance with European regulatory standards for operational resilience in IT systems
- Led the planning and execution of internal self-assessment exercises, aligning with regulatory and operational benchmarks
- Achieved significant cost reductions while maintaining quality standards by implementing strategic procurement practices and leveraging market insights
- Partnered with cross-functional teams, including IT, legal, and finance, to drive procurement strategies and deliver value
- DORA implementation
Vendor Manager
Monument Re
07.2023 - 07.2024
- Company Overview: Global Financial Services
- Achieved CEO recognition for delivering the 2024 IT Infrastructure RFP project
- Built and maintained vendor relationships to ensure quality and cost-effectiveness
- Evaluated supplier performance and optimized contracts for organizational goals
- Global Financial Services
- Supported on DORA - Digital Operation Resilience ACt
- Enhanced vendor relationships by conducting regular performance reviews and feedback sessions.
- Worked with department heads to determine requirements for procurement activities.
- Conducted risk assessment analysis to minimise potential disruptions in supply chain.
- Negotiated contracts for better terms with suppliers.
- Evaluated procurement processes and used results to improve workflows and procedures.
Purchasing Manager
Cleveland Clinic London
London
06.2020 - 07.2023
- Led procurement for a £1bn private healthcare expansion, managing CAPEX/OPEX contracts
- Directed Oracle ERP implementation across UK and US branches
- Board member of Supply Chain Sustainability Group
Global Supply Manager
Apple
London
04.2019 - 04.2020
- Oversaw supply chains across Europe, Russia, and the Middle East
- Managed September iPhone launches for 3rd-party accessories
- Directed vendor selection and New Product Development projects
Demand Planner
Microsoft
London
09.2018 - 03.2019
- Improved inventory management through rolling forecasts and S&OP alignment
- Collaborated with store managers to optimize in-stock availability
Other Roles
01.2012 - 12.2018
- Demand Planner, Kao UK, Eli Lilly, Ciate
- Supply Chain Analyst, Vertex Pharmaceuticals, Warner Bros, B&Q
Education
Bachelor of Arts -
AFDA University
A-Levels -
Rustenburg Girls’ High School
Skills
- Supplier & Vendor Management
- ERP Implementation
- JIRA
- Contract Negotiation
- Contract Management
- SAP APO
- Oracle ERP
- Microsoft Dynamics
- Data Analysis
- Cross-functional Team Management
- Project Management
- Microsoft Office Suite
- Sharepoint
- Teams
- Procure-To-Pay process
- Vendor relationship management
- Compliance adherence
- DORA
- Creating Policies and work processes
Accomplishments
- Managed a £1bn private healthcare expansion project for Cleveland Clinic London.
- Delivered the 2024 IT Infrastructure RFP project at Monument Re.
- Global Supply Manager for Apple’s September iPhone launch 2019/20.
- Improved SKU availability by 30% globally at Microsoft.
- Led Oracle ERP implementation at Cleveland Clinic.
Custom
- UK
- South Africa
Personal Information
- Title: Procurement Manager
- Visa status: Dutch Highly Skilled Migrant Visa
Timeline
Procurement Manager
Knab
08.2024 - 01.2025
Vendor Manager
Monument Re
07.2023 - 07.2024
Purchasing Manager
Cleveland Clinic London
06.2020 - 07.2023
Global Supply Manager
Apple
04.2019 - 04.2020
Demand Planner
Microsoft
09.2018 - 03.2019
Other Roles
01.2012 - 12.2018
Bachelor of Arts -
AFDA University
A-Levels -
Rustenburg Girls’ High School
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