Carina Cloete
Almere
Summary
Results-driven global health and safety management professional with a proven track record of leading multinational teams to achieve exceptional outcomes. Expertise includes strategic planning, process improvement, and cultivating a culture of accountability and excellence to drive operational efficiency and deliver measurable results. Proficient in aligning global practices with ISO 45001 standards and meeting international and local regulatory requirements while providing senior management with insights on emerging risks and regulatory changes. Recognized for adaptability and a steadfast commitment to meeting evolving organizational needs, ensuring the promotion of a safe and compliant work environment.
Overview
20
20
years of professional experience
Work History
Global Health, Safety, Security and Environmental (HSSE) Manager
Just Eat Takeaway
04.2020 - Current
- As the Global HSSE Manager at Just Eat Takeaway, I have been instrumental in establishing the Health, Safety, Security, and Environmental (HSSE) framework from the ground up, focusing on courier safety, vehicle safety, and facilities safety.
- Lead the design, development, and global rollout of the HSSE framework, creating policies, standards, and processes in compliance with ISO 45001 to ensure safe working environments for couriers and employees.
- Define and implement the global HSSE Vision, Mission, and Strategy, embedding a unified safety culture across all operating regions.
- Establish a governance framework with effective tooling, global policies, and procedures aligned with national legislation and international best practices.
- Implement HSSE Management Systems in accordance with ISO 45001 and ISO 14001, ensuring operational compliance and continuous improvement.
- Design and deploy global strategic programs, overseeing rollout execution, post-implementation support, and performance evaluation.
- Develop a standardized global risk assessment process, ensuring consistent methodologies to identify, assess, and mitigate key risks and opportunities across the organisation.
- Engage with internal and external stakeholders across all business functions to align HSSE priorities with operational performance requirements and improvement plans.
- Set HSSE strategic objectives and KPIs, conducting performance analysis to drive measurable improvements in safety and sustainability.
- Provide expert HSSE consultancy and advice across all business functions, offering practical and technical guidance to support operational excellence.
- Lead process improvement, change management, and expansion projects, supporting safe and compliant entry into new markets.
- Direct global HSSE teams and provide functional leadership to national HSSE teams, fostering collaboration and capability development.
- Design and manage global audit programs, ensuring robust compliance monitoring and continuous improvement initiatives.
- Oversee HSSE performance reporting, analyzing leading and lagging indicators to produce actionable insights for leadership.
- Manage global incident reporting and trend analysis, enabling proactive risk mitigation and knowledge sharing.
- Promote best practices through effective internal communication channels, strengthening organisational learning and safety culture.
- Manage ESG reporting preparation under the Social pillar for the annual report, ensuring accurate representation of HSSE performance and initiatives.
- Designed and implemented a global occupational health framework in alignment with local regulations, ensuring fitness-to-work, pre-employment and periodic medical assessments, and close collaboration with occupational health doctor.
Risk Manager (QHSE)
PPC Cement
02.2011 - 03.2020
- In my role as a Risk Manager with a focus on the PPC group Quality, Health, Safety, and Environmental (QHSE) management in the cement industry, I successfully ensured compliance and performance across all plant operations.
- Lead QHSE compliance and performance across all plant operations, ensuring alignment with corporate, regulatory, and industry standards.
- Manage the PPC Africa group’s railway safety permit conformance and application processes, ensuring full regulatory compliance and operational safety.
- Managed the internal and external auditing framework across plants, driving continual improvement and maintaining certification readiness.
- Facilitate high level organisational risk assessments with senior management.
- Investigate catastrophic incidents, occupational diseases, and chronic illness cases, ensuring corrective actions and prevention measures are in place.
- Manage occupational health contracts with doctors and nurses as well as clinics, ensuring compliance with workplace health and safety requirements.
- Develop, update, and implement QHSE policies, standards, and procedures, embedding best practices across the organisation.
- Manage and maintain multi-listing certifications for ISO 14001, ISO 9001, and ISO 45001, ensuring continuous conformance across operations.
- Lead Auditor for ISO 45001:2018 management system compliance and setting up internal auditing framework.
- Manage service level agreements for site security and access control, ensuring contractual compliance and safe operations.
- Design and lead wellbeing programs addressing fatigue, substance abuse and mental health.
- Lead business continuity planning for critical processes and ensuring organisational readiness and resilience.
- Manage service level agreements for occupational hygienists.
- Consolidation of Global Reporting Initiative (GRI) metrics, monthly QHSE reports, and content for annual Sustainability (ESG) reports.
- Engage extensively with internal stakeholders, regulators, and industry partners to promote best practices and strengthen worker safety.
Risk Control Manager (HSSE)
PPC Africa
01.2008 - 01.2011
- Conduct comprehensive internal and external audits across plants, driving continual improvement and maintaining certification readiness.
- Conduct internal and external audits and facilitate comprehensive risk assessments to ensure compliance with regulatory and corporate safety standards.
- Record, investigate, and analyse all incidents, ensuring corrective actions are implemented and tracked to closure.
- Manage occupational injury and disease compensation processes, including medical fitness assessments, chronic illness cases, and work restrictions.
- Coordinate the development and periodic revision of Occupational Risk and Exposure Profiles to address evolving workplace hazards.
- Facilitate and plan safety training programs, analyse job-specific requirements, and oversee the selection and use of personal protective equipment (PPE) through ongoing research of best practices.
- Author QHSE policies, standards, procedures, and best practice manuals to strengthen operational safety.
- Manage behaviour-based safety programs, analyse trends, and implement targeted interventions to address unsafe behaviours.
- Represent and coordinate the implementation of ISO 14001 and ISO 9001 management systems.
- Oversee security and access control procedures, emergency preparedness simulations, fire safety management, and the coordination of emergency response teams.
- Lead health and safety awareness campaigns addressing emerging risks, identified trends, and areas with increased incident rates.
- Manage occupational hygiene and environmental programs, including asbestos and silica dust monitoring, safe cleaning, disposal, and reporting.
- Coordinate management walkabouts and visible felt leadership activities, ensuring completion in line with established schedules.
- Mentor and coach junior risk team members, supporting their professional development and competency growth.
HSSE Practitioner
PPC Cement
07.2007 - 10.2010
- Manage contractor compliance, ensuring all files are accurate, up to date, and supported with guidance and advice.
- Deliver site health, safety, and environmental inductions for employees, visitors, and contractors.
- Oversee site security, access control, and daily operational safety.
- Manage Behaviour-Based Safety (BBS) programs, analysing participation and driving culture change.
- Conduct health, safety, and environmental awareness campaigns, including posters, competitions, and targeted interventions.
- Inspect and manage landfill and hazardous waste storage sites in compliance with environmental standards.
- Maintain and service emergency and rescue equipment, ensuring operational readiness.
Environmental Consultant
Sillito Environmental Consulting
03.2006 - 06.2007
- Conduct Environmental Impact Assessments (EIA) for petrochemical industry projects, ensuring compliance with environmental legislation and industry standards.
- Perform health and safety inspections and audits during the construction phase of petrochemical establishments to identify and mitigate risks.
- Assess and monitor subsoil, groundwater, and surface water parameters for physical, chemical, and petrochemical impacts from past, current, and planned operations.
- Evaluate environmental risks to surrounding land users and ecosystems, recommending preventive and remedial measures.
- Lead a soil remediation project, implementing contamination assessment, clean-up, and verification processes to restore environmental quality.
Education
Safety Management Diploma - UNISA
University of South Africa
12.2015
Bachelor's degree - Environmental Health
Cape Peninsula University of Technology
South Africa12.2005
Skills
- People leadership
- Expertise in ISO 45001 audits
- Incident investigation expertise
- Root Cause Analysis
- Process design expertise
- Analytical problem resolution
- Safety Management Systems
- Performance Metrics Setting
- Occupational Health & Wellbeing
- Agile and Reslient
- Microsoft Office Suite and Google Suite
- Intercultural Skills
Accomplishments
- Built a global HSSE framework from scratch for Just Eat Takeaway.com, aligning operations across 14 European countries and Israel with the ISO 45001 standard and embedding a proactive safety culture.
- Achieved measurable safety improvements, setting and tracking LTIFR / TIFR reduction targets in multi-country operations, while implementing targeted interventions for high-risk areas.
- Pioneered AI-driven health and safety initiatives, including crash detection, automated incident reporting, and smartphone-based safety features, enhancing real-time risk management.
- Directed large-scale safety campaigns and training, such as World Safety Day, integrating digital tools and gamification to boost engagement and awareness among thousands of couriers.
- Managed complex incidents, ensuring legal compliance in all global markets, stakeholder communication, and comprehensive reporting at board level.
- Organization was recipient of the EU-OSHA Healthy Workplaces Good Practice Commendation Award 2025 for 'Safe and Healthy Work in the Digital Age', recognizing innovative safety practices and digital solutions implemented under my leadership.
- Designed Safety Leadership training used towards the safety culture program implementation.
- Set up a strong global HSSE community consisting of direct and indirect reports and recognized for excellence in Leadership.
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Dutch
Limited Working
Timeline
Global Health, Safety, Security and Environmental (HSSE) Manager
Just Eat Takeaway
04.2020 - Current
Risk Manager (QHSE)
PPC Cement
02.2011 - 03.2020
Risk Control Manager (HSSE)
PPC Africa
01.2008 - 01.2011
HSSE Practitioner
PPC Cement
07.2007 - 10.2010
Environmental Consultant
Sillito Environmental Consulting
03.2006 - 06.2007
Safety Management Diploma - UNISA
University of South Africa
Bachelor's degree - Environmental Health
Cape Peninsula University of Technology
Training
- LIFT - Leading in Fluctuating Times Nov 2023: Completed LIFT training at Erasmus University in Rotterdam, building skills to lead in fast-changing, uncertain environments, foster collaboration in complex matrix organizations, drive sustainable growth, and develop others to create a culture of shared success.
- Leading with Presence Sep 2022: Completed Leading with Presence training at Rotterdam University, developing advanced communication, influence, and executive presence skills to inspire confidence, build trust, and lead effectively across diverse stakeholders.
- ISO 45001: 2018 Implementation and Auditing through: Completed in 2019 through IRCA filling all the gaps from my existing knowledge from the previous standard OHSAS 18001 and providing competence for gaps implementation as well as auditing.
References
References available upon request.
Hobbies and Interests
Travelling, Socializing, Outdoor Walks, Zumba, Community and Charity work