Candice Thompson
Gouda
Summary
I am a results-driven Supply Chain Management professional with over 11+ years of experience in optimizing operations, reducing costs, and enhancing customer satisfaction. Currently serving as a Product Scheduler, with a strong focus on maintaining healthy inventory levels across all locations to ensure timely and specification-compliant product availability for customers. I am recognized for a critical mindset and strong attention to detail, along with demonstrated leadership and team-building capabilities. Adept at fostering cross-functional collaboration through excellent communication skills and stakeholder engagement across all organizational levels. Resourceful, well-organized, and committed to continuous improvement in fast-paced, dynamic environments.
Overview
11
11
years of professional experience
Work History
Product Scheduler
LyondellBasell
06.2023 - Current
- Improve inventory management, implement strategic ordering policies to reduce waste and increase cost savings.
- Enhance product scheduling efficiency by streamlining communication between departments.
- Collaborate closely with sales and marketing teams to align product availability with promotional activities and seasonal demands.
- Balance production priorities effectively to meet deadlines.
- Serve as a key liaison between production and customer service teams, addressing any scheduling-related concerns promptly and effectively.
- Maintain accurate records of production history, providing valuable insights for future scheduling decisions and continuous improvement efforts.
- Optimize production timelines with detailed planning and close collaboration with cross-functional teams.
- Develop contingency plans for potential disruptions in the supply chain, minimizing impact on production schedules and customer satisfaction levels.
- Maintain accurate records and process purchase orders.
- Flagg potential issues by monitoring timelines.
- Collaborate with cross-functional teams to align production plans with customer requirements.
Staff Auditor - Internal Audit (Finance)
LyondellBasell
04.2021 - 05.2023
- Analyze and solve problems using a risk based approach
- Assist in audits of low to moderate complexity in accordance with accepted professional standards.
- Perform operational, financial, and compliance related audits to develop conclusions regarding risks and operating effectiveness of internal controls and processes
- Prepare audit work papers in a high quality, timely manner and in alignment with audit methodology
- Draft audit findings for assigned audit areas supporting audit objectives and findings
- Actively participate in improving internal processes to reduce cost and increase efficiency and/or effectiveness
- Interact effectively with associates, management and other stakeholders within the organization
- Evaluate company's policies to determine how well standards adhered to best practices.
Pricing and Contract Coordinator (Supply Chain Services)
LyondellBasell
08.2020 - 03.2021
- Prepare and maintain price upload files
- Upload price submission and perform consistency checks in SAP Fiori
- Analyzed and prepared price accuracy reports ensuring timely billing is achieved
- Managed the credit/debit process for Advance Polymer Solution (APS)
- Trained junior staff members on best practices in contract management and pricing calculation, increasing department efficiency and effectiveness.
- Identified process improvements through data analysis, leading to increased efficiency and reduced errors in contract execution and pricing accuracy.
Internal Audit Assignment (Finance)
LyondellBasell
02.2020 - 07.2020
- Gained experience and knowledge of current processes and procedures on auditing
- Participated in audit planning, evaluation and reporting of audits
- Prepared audit work papers ensuring information is relevant to the description in the audit scope.
- Participated in the PRA Project, assessing the Quality audit section for Manufacturing Sites.
Financial Administrator (Polymers Supply Chain)
LyondellBasell
10.2014 - 01.2020
- Credit and Debit Processing
- Pricing coordination for Polymer Business Europe
- Intercompany and Inter- Divisional Pricing
- Maintain missing price dashboard for Supply Chain Europe
- Customer complaint entry and closure
- Maintain ADTS Requests and provide Technical Support
- Maintain Customer Master data
- Super user testing for Quarter Release and projects
- Communicate with Stakeholders and Sales for various business-related topics and provide support where required.
Polymer Customer Service Representative (Polymer Supply Chain – Benelux)
LyondellBasell
04.2012 - 09.2014
- Order Management in SAP and Customer Express ensuring delivery of a high-quality service in a timely, professional, and consistent manner.
- Shipping and logistics resolution to achieve results in an efficient and cost-effective manner.
- Anticipating and highlighting issues relating to operating procedures and systems (SAP and others) to optimize operational efficiency and avoid potential problems.
- Processing Claims, Credit-Debit Notes and ensuring Pricing accuracy.
Education
Business Communications And Supply Chain Services
University of Western Cape
Cape Town, South Africa09-2004
Travel & Tourism
Varsity College
Cape Town, South Africa11-2003
Skills
- Client support
- Collaborative teamwork
- Results driven
- Analytical problem solving
- Skilled in Microsoft Office tools
- SAP GUI proficiency
- Strong verbal communication
- Strong organizational abilities
- Effective time management
LANGUAGES
English
Afrikaans
Dutch
Timeline
Product Scheduler
LyondellBasell
06.2023 - Current
Staff Auditor - Internal Audit (Finance)
LyondellBasell
04.2021 - 05.2023
Pricing and Contract Coordinator (Supply Chain Services)
LyondellBasell
08.2020 - 03.2021
Internal Audit Assignment (Finance)
LyondellBasell
02.2020 - 07.2020
Financial Administrator (Polymers Supply Chain)
LyondellBasell
10.2014 - 01.2020
Polymer Customer Service Representative (Polymer Supply Chain – Benelux)
LyondellBasell
04.2012 - 09.2014
Business Communications And Supply Chain Services
University of Western Cape
Travel & Tourism
Varsity College
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