Caio Higor Cardon
Amsterdam
Summary
Experienced and diligent professional with a background in Sales, Logistics, Production, Customer service, and Hospitality. Known for strong organisational skills and a commitment to efficiency and precision.
Overview
15
15
years of professional experience
Work History
Logistics Associate
Adecco - FedEx
11.2024 - Current
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
Sales Associate
Royal Coster Diamonds
05.2023 - 10.2024
- Demonstrated exceptional knowledge of luxury diamond jewelry and watches, including brands such as Tissot, Hamilton, Citizen, Longines, Rado, and Omega
- Educated clients on the quality and value of diamonds, utilizing expertise in the 4Cs (cut, clarity, color, and carat) to guide their purchase decisions
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Delivered unparalleled customer service, ensuring a seamless and luxurious shopping experience aligned with the brand's standards
Production Associate
WWT- World Wide Technology
08.2022 - 04.2023
- Demonstrated comprehensive knowledge of technical documents and best practices to execute assigned tasks related to products from top-tier technology companies, including Dell, Hewlett Packard Enterprise, Intel, Microsoft, NetApp, F5, Tanium, and VMware
- Inspected and identified products for accuracy and defects, utilizing meticulous attention to detail and adhering to each company's specific requirements and features to ensure top-quality results
- Troubleshot complex problems to ensure that products functioned correctly, leveraging extensive knowledge of each company's hardware and software to provide comprehensive solutions
- Installed and assembled hardware per customer requirements, consistently meeting and exceeding each company's precise specifications to ensure optimal performance
- Completed physical audits of equipment and accessories, utilizing in-depth knowledge of each company's products and components to ensure the accuracy of each audit
- Leveraged exceptional forklift driving skills to safely transport equipment and products throughout the integration center, achieving a forklift driving diploma and demonstrating a commitment to safety and professionalism
- Contributed to a positive team environment and fostered a culture of continuous improvement, collaborating with team members to meet production schedules, coordinate with vendors, and ensure quality control across all of the technology companies represented
- Achieved outstanding results in meeting production targets and implementing process improvements, leveraging extensive knowledge and expertise in the products and processes of each of the top-tier technology companies represented
Logistics Employee
Royal Flora Holland
10.2021 - 05.2022
- As a former logistics employee at Royal FloraHolland, I had the unique opportunity to be at the center of a fast-paced and dynamic logistics operation
- My primary responsibility was to ensure the timely delivery of exquisite flowers and plants to our valued customers both domestically and internationally
- Throughout my tenure, I was entrusted with the operation of an electric cart to efficiently transport goods across our vast network of distribution centers
- My attention to detail, coupled with my ability to adapt to the ever-changing demands of our customers, allowed me to excel in this role
Kitchen Supervisor
The Butcher West Foodhallen
09.2020 - 07.2021
- Controlled food costs and managed inventory.
- Monitored food preparation, production, and plating for quality control.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Stukadoor
Own Business
04.2017 - 08.2020
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Patched holes in drywall and repaired plaster breaks and cracks.
- Contributed to a safe work environment by adhering to safety protocols and maintaining clean job sites.
- Fostered client loyalty by providing thorough and competitive estimates for desired work.
Mobile Sell and Tour Guide
City Sightseeing - Tours and Tickets
08.2016 - 03.2017
- Guided groups of up to 30 people on scheduled tours.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Partner Support Coordinator
Booking.com
02.2013 - 07.2016
- As Partner Support Coordinator I've had provided support our Hotel Teams worldwide by processing current registrations and helping them progress towards open bookable properties
- I was performing a variety of checks on the property so attention to detail is necessary in this role
- I've had also work on optimizing the process to ensure we can continue to improve on existing numbers
- Main Responsibilities: providing support to new partners during the sign-up process
- Delivering training to new hotels on how to use Booking.com extranet and rates & availability system
- Actively contact to properties in the different statuses of the sign-up
Kitchen Helper
ANNA RESTAURANT
03.2012 - 12.2012
- Cleaned and maintained work areas, equipment and utensils.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Followed recipes and chef instructions to prepare food correctly.
Administrative Assistant
AGETOP
03.2010 - 11.2011
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
High School Diploma -
C.E Pre-Universitario
01.2009
Skills
- Goal Oriented
- Teamwork and collaboration
- Problem-solving skills
- Positive and professional
- Customer service
- Warehouse operations
- Forklift operator certification
Personal Information
- Date of Birth: 04/19/1990
- Nationality: Brazilian
Hobbies and Interests
- Sports - Football
- Cooking
- Reading
- Photography
- Walking a Dog every day
Languages
Portuguese
Native language
English
Proficient
C2
Spanish
Advanced
C1
Timeline
Logistics Associate
Adecco - FedEx
11.2024 - Current
Sales Associate
Royal Coster Diamonds
05.2023 - 10.2024
Production Associate
WWT- World Wide Technology
08.2022 - 04.2023
Logistics Employee
Royal Flora Holland
10.2021 - 05.2022
Kitchen Supervisor
The Butcher West Foodhallen
09.2020 - 07.2021
Stukadoor
Own Business
04.2017 - 08.2020
Mobile Sell and Tour Guide
City Sightseeing - Tours and Tickets
08.2016 - 03.2017
Partner Support Coordinator
Booking.com
02.2013 - 07.2016
Kitchen Helper
ANNA RESTAURANT
03.2012 - 12.2012
Administrative Assistant
AGETOP
03.2010 - 11.2011
High School Diploma -
C.E Pre-Universitario
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