Brian Yothers
Leiden,ZH
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Dir. of Operations
Workplace Pride Foundation
01.2016 - Current
- Program director – Workplace Pride Global Benchmark
- Relationship manager – Advise member organizations to progress LGBTIQ+ inclusion in their workplace(s).
Data manager Public Health and Primary Care
Leids Universitair Medisch Centrum (LUMC)
02.2018 - 05.2021
- Lead data management planning and execution activities, build and manage trial logistics databases (MS Access) for multiple studies and trials in support of the academic researchers.
- Worked with General Practitioners across the Netherlands to safely extract sensitive personal data from their primary care patient information systems in support of subject recruitment and/or trial related data gathering.
- Manage the ELAN (Extramural LUMC Academic Network) request and review process where internal and external researchers apply for access to our network of General Practitioners in the region and to online Datawarehouse (primary care medical records from participating general practices).
Global Business Services / Country Enablement
Cisco
01.2009 - 01.2016
- Lead transformational change efforts for a global Business Capability/ERP program
- Drive planning, creation and development of Change Content - Business Rationale, Impacts, Awareness, Communications, and Training
- Evolve the Business Readiness organization and processes and build change engagement across all impacted business segments (Sales, Channels, Order Management, Finance, and Supply Chain)
- Deliver efficiencies in functional engagement, program tracking & reporting through streamlining, and create developmental opportunities for change specialists through centralization of training content creation.
EMEA IT Support Manager & IT Workforce Agility
Cisco
01.2000 - 01.2009
- Managed EMEA Technical Response Center (internal helpdesk), Local IT (desk side support) and IT training functions
- Built follow-the-sun model with Helpdesk managers in Asia/Pac, and the US - and initiated the transition of Local IT to a managed service
- Created the Staff Development/Chief of Staff role for EMEA IT
- Architected and delivered a global IT talent management program that defined and implemented IT job profiles, an IT career path strategy, IT competency model and a College Hiring program
- This work lives on today and is being leveraged by other Cisco functions and has been benchmarked outside of Cisco.
Clinical Trials Application Management
Merck & Co.
01.1988 - 01.2000
- Set up an application support function to manage the deployment and support of application software for data collection of ongoing Phase II and IV regulatory drug clinical trials
- Built and managed processes to scale the deployment and support of Vax-based and later laptop client-server platforms
- Interfaced with clinical, pharmacology, data coordination, statistics, and regulatory stakeholders to provide rapid issue resolution and application support process refinements.
Software Implementation
Shared Medical Systems (now div. of Siemens Medical)
01.1985 - 01.1988
- Responsible for making client customization to hospital software product – including user acceptance, implementation and go-live support
- Vax-based MUMPS application set – focus area: Pharmacy systems
Education
Bachelor of Science - Computer And Information Sciences
West Chester Univ of PA
Pennsylvania, USA06.1985
Skills
- Organizational Development
- Change Management
- Data Analysis
- Performance Improvement
- Data Management
- Continuous Improvement
- Analytical Thinking
- Problem-solving abilities
- Customer Relations
- Program Optimization
- Cultural Awareness
- Client Engagement
- Process Optimization
- Planning and execution
- Stakeholder Management
- Organizational change management
- Cross-cultural collaboration
- Employee Handbook Development
Certification
- Lean Six Sigma Green BeltTM, 12/2018
- GCP-WMO van Examenbureau Medisch Wetenschappelijk Onderzoeker, 09/2018
- Lean Six Sigma Yellow BeltTM, 07/2018
- Strategic Workforce Planning - Certification - Human Capital Institute, 04/2015
Languages
English (native)
Dutch (advanced)
French and Spanish (basic)
Citizenship
American born, dual-citizen US + Netherlands (EU)
Timeline
Data manager Public Health and Primary Care
Leids Universitair Medisch Centrum (LUMC)
02.2018 - 05.2021
Dir. of Operations
Workplace Pride Foundation
01.2016 - Current
Global Business Services / Country Enablement
Cisco
01.2009 - 01.2016
EMEA IT Support Manager & IT Workforce Agility
Cisco
01.2000 - 01.2009
Clinical Trials Application Management
Merck & Co.
01.1988 - 01.2000
Software Implementation
Shared Medical Systems (now div. of Siemens Medical)
01.1985 - 01.1988
Bachelor of Science - Computer And Information Sciences
West Chester Univ of PA
- Lean Six Sigma Green BeltTM, 12/2018
- GCP-WMO van Examenbureau Medisch Wetenschappelijk Onderzoeker, 09/2018
- Lean Six Sigma Yellow BeltTM, 07/2018
- Strategic Workforce Planning - Certification - Human Capital Institute, 04/2015
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