BreAnn Hunt
Glovertown,NL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Dynamic individual with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Skilled in managing high-stress situations, I foster customer loyalty through effective problem-solving and relationship building, ensuring satisfaction and repeat business. Proficient in data entry and committed to maintaining professionalism under pressure.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2013
2013
years of professional experience
Work History
Event Security Guard
Security Protocol
04.2009 - 08.2012
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Permitted entry with escort for approved persons into secure locations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.
- Improved overall guest experience by providing helpful information and assistance when needed, while maintaining vigilance for potential threats or issues.
- Supported successful events by collaborating closely with other team members to address all aspects of security management efficiently.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Provided a secure environment for attendees by implementing strict access control measures at entry points.
- Updated event organizers on the status of security operations, providing timely and accurate information to facilitate decisionmaking.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Assistant
Design in Color
01.2010 - 12.2010
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
Cashier
Shoppers Drug Mart
03.2010 - 05.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Customer Service Representative
TeleTech Holdings
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Glovertown Academy
Glovertown, NL06.2004
Skills
- Data entry
- Multitasking
- Team collaboration
- Effective communication
- Attention to detail
- Problem solving
- Professional demeanor
- Empathetic engagement
- Computer proficiency
- Complaint resolution
- Microsoft outlook
- Appointment scheduling
- Documentation
- Building rapport
- Clerical support
Languages
English
Timeline
Cashier
Shoppers Drug Mart
03.2010 - 05.2010
Assistant
Design in Color
01.2010 - 12.2010
Event Security Guard
Security Protocol
04.2009 - 08.2012
Customer Service Representative
TeleTech Holdings
Glovertown Academy
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