Boy Donners
Maastricht
Summary
I come from a dynamic IT and business development/sales background, having worked for tech giants like Google and NTT. My professional journey has been complemented by my passion for an active lifestyle. I'm an avid runner and drummer, embracing the thrill of staying sportive. Because of this determination in sports, along with my unique characteristics and extensive experience within IT and sales, I am able to translate this into enthusiasm and persistence as a successful and thriving sales/business development representative.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work history
Sales Representative
ATM
02.2025 - Current
- Part of a dynamic and fast-growing company in the telecom sector.
- Responsible for outbound calls to existing customers to renew or upgrade their subscriptions.
- Proactively identified opportunities to offer additional services and improve the customer experience.
- Worked in a target-driven environment with a strong focus on results.
- Collaborated closely with colleagues and cross-functional teams to drive customer satisfaction and business growth.
Sales/Business Development Representative
Jamf
Amsterdam
09.2023 - 03.2024
- Stay updated on the latest industry developments and market trends.
- Conduct thorough research on companies that could benefit from the solutions I represent.
- Prospect into several business accounts via cold call, email, and other tools like LinkedIN Navigator, Outreach etc.
- Drive sales growth and pipeline by setting up qualified meetings for Account Executives.
- Maintain and organize an annual book of business.
- Be a subject matter expert and evangelist of Frontier Marketing's expansive list of branding solutions.
- Be a subject matter expert and evangelist of Frontier Marketing's expansive list of branding solutions.appointments and influence company revenue..
Business Development Representative
TTEC / Google
Dublin
02.2023 - 08.2023
- Generate demand with prospective and existing customers via phone calls, Linkedin and email campaigns to identify, qualify, and cultivate opportunities.
- Proactively scheduled and coordinated discovery meetings and product briefings for multiple Account Executives, ensuring a seamless handoff of qualified leads.
- Learn and implement solution selling strategies mapping Google Cloud solutions against customer’s business imperatives particularly as it relates to digital transformation.
- Ensured accurate and timely maintenance of sales opportunities within the Customer Relationship Management (CRM) system (Salesforce), supporting data-driven decision-making and pipeline visibility.
- Played a key role within the Sales organization by identifying, qualifying, and nurturing high-value customer opportunities.
- Developed a deep understanding of customer challenges and aligned Google Cloud solutions to meet their business needs.
- Supported digital transformation for organizations across diverse industries using enterprise-grade, sustainable, and innovative cloud solutions.
Cisco Collaboration Engineer
Global NTT
Prague
06.2018 - 01.2023
- Managed and supported enterprise communication infrastructure, including VoIP systems, collaboration platforms (e.g., Microsoft Teams, Zoom), video conferencing solutions, desktop endpoints, softphones, mobile devices, email, and voicemail systems.
- Worked closely with cross-functional engineering teams to integrate communication and collaboration systems into the broader IT ecosystem.
- Deployed and maintained hardware and software upgrades to improve system efficiency, reliability, and security.
- Monitored network and communication systems to ensure high availability and performance; diagnosed and resolved technical issues to minimize disruptions.
Software tester/Customer Support
01.2017 - 05.2018
- Reviewing software requirements and preparing test scenarios
- Provide accurate, valid and complete information by using the right methods/tools
- Identify and assess customers' needs to achieve satisfaction
- Preparing reports on all aspects related to the software testing carried out and reporting to the design team
Technical Support / Sales Engineer
Teleperformance
Maastricht
07.2013 - 06.2016
- Configured hardware, devices and software to set up workstations for end users
- Provided remote support for small office and home networks
- Cold and warm calling B2B and B2C
- Engaged end users and answered questions via email, phone, website live chat and in forums in regard to support and sales questions
Sales Representative / Team manager A.I.
Vodafone HQ
Maastricht
01.2004 - 12.2009
- Resolving product or service issues by telephone or e-mail
- Determine charges, and oversee billing or payments
- Tailored sales approaches and techniques to specific client needs
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service
- Contacted satisfied customers to offer additional services
- Increased revenue by acquiring new customers and determining needs to offer relevant products
Education
CCNA - Cisco network engineer certification
Pearson Vue
09.2009 - 05.2011
High School Diploma -
Jeanne D'Arc College
/1999 - /2004
Facility Management
Zuyd University
/2011 - /2012
Languages
Dutch
Native
English
Proficient (C2)
French
Elementary
German
Elementary
Affiliations
- Running
- Playing the drums
Timeline
Sales Representative
ATM
02.2025 - Current
Sales/Business Development Representative
Jamf
09.2023 - 03.2024
Business Development Representative
TTEC / Google
02.2023 - 08.2023
Cisco Collaboration Engineer
Global NTT
06.2018 - 01.2023
Software tester/Customer Support
01.2017 - 05.2018
Technical Support / Sales Engineer
Teleperformance
07.2013 - 06.2016
CCNA - Cisco network engineer certification
Pearson Vue
09.2009 - 05.2011
Sales Representative / Team manager A.I.
Vodafone HQ
01.2004 - 12.2009
High School Diploma -
Jeanne D'Arc College
/1999 - /2004
Facility Management
Zuyd University
/2011 - /2012
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