Boris Pramov
Sittard,Netherlands
Summary
Motivated and ambitious 21-year-old with a strong sense of responsibility and dedication to any task. Demonstrated adaptability and collaboration skills through three summer jobs in various environments and with diverse teams. Consistently follows workplace guidelines while maintaining integrity, showcasing fast learning ability. Experiences have helped build a solid foundation of professionalism and ethical behavior, applied to everything done. Currently a student at Maastricht University, studying Digital Society, constantly challenging myself in today's world and inspiring me to develop my skills in the technological field, with a focus on implementing it in a positive way within our society.
Overview
3
3
years of professional experience
Work History
Waiter and Part-time Bartender
Adelina Popova
06.2024 - 08.2024
- Enhanced customer satisfaction by promptly addressing guests' needs.
- Delivered prompt and courteous service to ensure exceptional dining experiences.
- Provided menu recommendations for an improved dining experience.
- Maintained clean and organized dining areas, contributing to a welcoming environment.
- Communicated effectively with kitchen staff to guarantee timely service.
- Assisted in training new waitstaff to ensure high standards of service.
- Managed multiple tables simultaneously, improving guest satisfaction.
Asistent/Store Manager
Margarita Pavlova
05.2022 - 09.2022
- Supported store operations by assisting with opening or closing procedures as needed.
- Streamlined product restocking, ensuring shelves remained full and visually appealing for customers.
- Handled cash transactions accurately while adhering to all security protocols for cash handling in place within the store.
- Collaborated with team members to complete tasks efficiently and maintain a positive work atmosphere.
- Communicated effectively with coworkers during shift changes to ensure seamless continuation of essential duties.
- Maintained a clean and organized store environment, contributing to an enjoyable shopping experience.
- Addressed customer inquiries and concerns with patience and professionalism, fostering strong relationships.
- Assisted in inventory management, conducting regular counts and updating records accurately.
Cashier
Plovdiv
07.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Digital Society - Inderdisciplinary Program
Maastricht University
Maastricht, Netherlands07-2027
DIPLOMA ZA SREDNO OBRAZOVANIE - Intensive study of German, English and IT studies
English Language School "Plovdiv"
Plovdiv, Bulgaria 05.2023
Certificate in Advanced English - C1
Cambridge Assessment
Britanica06.2022
Skills
- Excel Proficiency
- Database Management
- Proficient in Microsoft Word
- Efficient Warehouse Operations
- Customer service
- Effective Team Collaboration
- Positive Interpersonal Skills
- Strategic Issue Resolution
Websites
Languages
English
Native or Bilingual
Bulgarian
Native or Bilingual
Personal Information
- Date of Birth: 01/16/04
- Gender: Male
- Nationality: Bulgarian
- Driving License: B
Timeline
Waiter and Part-time Bartender
Adelina Popova
06.2024 - 08.2024
Asistent/Store Manager
Margarita Pavlova
05.2022 - 09.2022
Cashier
Plovdiv
07.2021 - 09.2021
Digital Society - Inderdisciplinary Program
Maastricht University
DIPLOMA ZA SREDNO OBRAZOVANIE - Intensive study of German, English and IT studies
English Language School "Plovdiv"
Certificate in Advanced English - C1
Cambridge Assessment
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