Bonnie Mitkova

thTeam Leadership: Lead and manage a team of TWI employees, ensuring alignment with company goals. Develop and implement yearly planning strategies, including weekly/daily task schedules for the team.

• Planning & Coordination: Coordinate with external uitzendbureaus.
  Plan and organize training and cross-training sessions to enhance company's employees skills and versatility.
• Data Management: Maintain and manage multiple Excel and spreadsheet files for tracking various operational metrics.
• Employee Performance & Development: Monitor and assess new employees' safety, productivity, behavior, motivation, and quality of work.
  Leading the onboarding process for new hires, ensuring a smooth transition into the company.
  Conduct personal development conversations, focusing on improvements, addressing sickness, and providing feedback.
• Process Improvement & Documentation: Create guides and instructions to standardize processes and enhance efficiency.
  Continuously seek and implement process improvements to drive operational efficiency.
• Financial Oversight: Track and manage the department's budget, ensuring fiscal responsibility and alignment with financial targets.
• Project Management: Lead or participate in various projects, driving them to successful completion.
  Handle all necessary documentation and administrative tasks to support project and department goals.
• Quality Assurance: Develop and implement quality improvement initiatives based on customer complaints and feedback
• Interdepartmental Communication & Collaboration: Facilitate communication and collaboration with different departments to achieve organizational objectives.
• Training & Coaching: Train, coach, and guide team members to develop their skills and achieve their full potential.
  Maintain focus on meeting targets and deadlines, ensuring team accountability and success.
  

• Streamlined communication within team, scheduling and coordinating tasks for all members.
• Enhanced meeting productivity by preparing detailed agendas and making comprehensive reports for future reference.
• Facilitated onboarding process for new hires, accelerating their integration into team.
• Fostered positive team relationships by regularly updating them on project progress and addressing concerns promptly.
• Enhanced team collaboration, implementing centralized digital platform for document sharing and communication.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.