Bogdan Pop

• Consistently exceeded operational productivity targets while maintaining high accuracy standards.
• Performed stock control, inventory validation and process compliance activities.
• Contributed to process improvement initiatives, including development of operational procedures (SOPs).
• Supported continuous improvement efforts through attention to detail and structured problem solving.

• Executed manual, regression, smoke and functional testing across multiple application environments.
• Designed, maintained and executed detailed test cases and test scenarios within Agile/Scrum teams.
• Identified, documented and tracked software defects using Jira, collaborating closely with developers to support defect resolution.
• Validated application data and database integrity using SQL queries.
• Participated in release validation activities to ensure application stability and business continuity.
• Supported test automation initiatives using Selenium WebDriver and Cucumber.
• Contributed to quality assurance processes, improving test coverage and software reliability.

• Supervised daily front office and housekeeping operations to ensure service quality and operational efficiency.
• Coordinated multiple teams and managed issue resolution in a fast-paced environment.
• Performed quality inspections and ensured compliance with operational standards.
• Contributed to high guest satisfaction scores through effective team coordination and quality control.

• Managed front desk operations and customer service activities.
• Maintained accurate records and documentation.
• Developed strong communication, problem-solving and stakeholder management skills.