AURORE PRADON
Maastricht
Summary
Personable and customer-focused waitress keen to create positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction. More than 2 years of experience.
Overview
2
2
years of professional experience
Work History
Waitress
Lobelix II
04.2024 - 08.2024
- Thanks to this job I practiced Italian on a daily basis which helped me improve a lot.
- This bar experience reinforced my skills as a waitress teaching me to carry heavy trays of drinks in a fast-paced environment.
- I had to remember long orders and be as efficient as possible. I am also used to working long shifts.
- This also improved my learning skills overall as I had to learn a lot in the third language I'm learning.
Waitress
Porter & Rye
11.2022 - 12.2023
- Worked at Porter & Rye part time with my studies in the beginning, then full-time.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Kept server areas clean and stocked to increase efficiency while working tables.
Waitress/Key Holder
Le Café Des Musées/Fragonnard
04.2022 - 07.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Masters of Arts - Psychology and History of Art
University of Glasgow
06.2023
French Baccalaureate (OIB) -
CIV
07.2019
Skills
- Time Management Skills
- Interpersonal Skills
- Communication Skills
- Ability to Learn Quickly
- Excellent Customer Service Skills
Timeline
Waitress
Lobelix II
04.2024 - 08.2024
Waitress
Porter & Rye
11.2022 - 12.2023
Waitress/Key Holder
Le Café Des Musées/Fragonnard
04.2022 - 07.2022
French Baccalaureate (OIB) -
CIV
Masters of Arts - Psychology and History of Art
University of Glasgow
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