BITA SATKIN
Toronto
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Hanjan Tejarat
11.2023 - Current
- *Managed complex and dynamic calendars, scheduling appointments, meetings, and travel arrangements for the CEO. *Screened and managed incoming calls, emails, and correspondence, prioritizing items and responding on behalf of the CEO as required. *Liaised with internal and external stakeholders, including clients, board members, and senior executives, maintaining professional and effective communication. *Conducted research and compiled information for strategic projects, presentations, and business development initiatives. *Managed confidential files and records, ensuring data integrity and maintaining strict confidentiality.
Customer Service Associate
Scotiabank
Toronto
06.2022 - 10.2023
- Helping customers
- Answering questions regarding the bank's products and services
- Troubleshooting problems
- Researching and solving issues
- Learning sales techniques
- Training other bank employees
- Managing access to the bank vault
- Open and close various types of accounts, collect safe deposit box rental fees, and process address changes
- Conduct routine telling tasks such as withdrawals, deposits, cash transfers, loan payments, cash advances and cash checks.
Assistant to the CEO
Sapra Amin
Tehran
02.2019 - 10.2021
- Oversaw daily operation of the administrative department, including managing a team
- Developed and implemented streamlined in a 20% increase in overall office efficiency and productivity
- Planned and coordinated executive meetings, conferences, and travel arrangements, including scheduling, logistics, and accommodations
- Prepared and reviewed reports, presentations, and other documentation, ensuring accuracy and professionalism
- Managed office supplies and inventory, tracking expenditures and negotiating with vendors to optimize cost savings
- Assisted with budget planning and monitored expenses to ensure compliance with financial objectives
- Responsible for telephone and email communication
- Welcome to the clients and visitors, and assist staff with booking appointment as needed Interview and recruitment.
Education
Human Resource Management - In Human Resources Management
York University
03-2023
Bachelor Of Science (B.S.) - In Biomedical Engineering
Islamic Azad University
Skills
- Time management
- Problem solving
- Good communication
- Customer service and Assistant
- Microsoft(Excel, powerpoint, word)
Personal Information
Title: ADMINISTRATIVE ASSISTANT
Languages
- Persian, Native
- English, Upper Intermediate (B2)
Timeline
Administrative Assistant
Hanjan Tejarat
11.2023 - Current
Customer Service Associate
Scotiabank
06.2022 - 10.2023
Assistant to the CEO
Sapra Amin
02.2019 - 10.2021
Human Resource Management - In Human Resources Management
York University
Bachelor Of Science (B.S.) - In Biomedical Engineering
Islamic Azad University
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