Billal Hossain

Worked as Chef de Partie at The Siren, a fine dining restaurant, preparing elegant dishes with precision, creativity, and consistency.

The Secret Garden & Siren is the same companies. I do work for both.

• Acknowledged outstanding staff performance to boost morale.
• Established unique service goals to each venue to provide constant and excellent service.
• Helping team to reduce stress and do variety of task

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

• Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
• Maintained a clean workspace, ensuring compliance with health and safety regulations for food handling.
• Reduced food waste by efficiently managing pizza ingredients and rotating stock regularly.
• Trained new staff members in proper pizza preparation techniques, fostering a culture of continuous improvement.

Worked as ZZP cook at Vezet, a large-scale food production company, handling meal preparation, ensuring hygiene standards, and supporting kitchen efficiency.

Worked as ZZP cook at Ma’dam, a rooftop restaurant, preparing high-quality dishes, managing mise en place, and supporting kitchen operations.

Worked as ZZP cook at The Seafood Bar, specializing in fresh seafood dishes, maintaining quality standards, and ensuring smooth kitchen service.

• Supported management by producing regular reports on booking trends, customer feedback and potential areas of improvement.
• Assisted marketing efforts by providing insights into target demographics'' preferences based on booking data analysis.
• Managed high call volumes with exceptional professionalism, maintaining a high level of customer satisfaction throughout the process.
• Provided top-notch customer service by quickly responding to inquiries via phone and email while offering personalized solutions that catered specifically to each individual''s needs.
• Developed lasting relationships with key clients through attentive service and prompt resolutions of issues.

Internship- Reporting and Integration at Sports & events booking & sales.

Responsible for handling task includes,

• Creating reports and reporting to the sports and event director.
• Weekly Revenue report
• Monthly cost report
• Vendor cost report

On the other hand, assisting the supervisor with the task. Also, assisting the project manager with the PowerBI project and several kinds of tasks.

• Sorted, organized, and maintained files.

• Assisting customers