BILAL KADDOURI
Amsterdam
Summary
Highly disciplined hospitality professional with extensive experience in 5-star and Michelin-awarded environments. Specialized in Night Audit, Front Office Operations, and luxury guest relations. Recognized for a rare multilingual profile and strong analytical focus on Revenue Management and financial accuracy. Currently advancing expertise through international certifications with a long-term objective of transitioning into Hotel Management. Methodical Night Auditor focused on improving business operations and increasing administrative accuracy.
Overview
9
9
years of professional experience
Work History
Night Auditor
TDC Group
Amsterdam, NL
01.2024 - Current
- Current Assignment: Tivoli Doelen Amsterdam Hotel – Managing night operations and financial audits for the oldest historic 5-star property in Amsterdam (2 Michelin Keys).
- Previous NH Hotel Group Assignments: NH Collection Amsterdam Doelen, NH Amsterdam Caransa, NH Amsterdam Schiller, NH City Centre.
- Responsible for daily financial reconciliation, guest ledger accuracy, compliance with safety protocols, and seamless overnight operations.
- Managing night operations and financial audits for the oldest historic 5-star property in Amsterdam (2 Michelin Keys).
Front Office Receptionist
XO Hotels Blue Square
Amsterdam, NL
06.2023 - 12.2023
- Managed high-volume front desk operations (170+ rooms).
- Balanced administrative responsibilities with high-pressure check-ins, ensuring operational efficiency and guest satisfaction.
Front Office & Night Operations
Hilton Amsterdam
Amsterdam, NL
10.2022 - 06.2023
- Managed VIP arrivals and night closures for an international flagship property.
- Coordinated cross-functional teams to maintain Hilton CleanStay and luxury service standards.
Public Area & Housekeeping Specialist
Hilton Amsterdam
Amsterdam, NL
10.2021 - 10.2022
- Ensured impeccable public area standards and gained strong operational foundation in back-of-house procedures.
High-End F&B & Guest Relations
Luxury Resorts & Restaurants
Spain
01.2017 - 01.2021
- Delivered premium service in high-end Mediterranean dining environments.
- Developed strong client-relations and upselling capabilities.
- Delivered premium service in high-end Mediterranean dining environments.
Education
MBO 4 Hotel Management -
ROC van Amsterdam
12.2026
Specialization in Hotel Management - Distribution, Revenue & Demand Management
ESSEC Business School
12.2023
Spanish Baccalaureate -
IES Ramon Muntaner
Figueres, Girona, SpainSkills
- Opera
- OnQ
- Night Audit Procedures
- Cash Handling
- Revenue Reporting
- VIP Protocol
- Luxury Service Standards
- Cross-cultural Communication
- Front office operations
- VIP management
- Cash handling experience
- Multitasking
Custom Section
Spanish, Catalan, Arabic, English (C1), French, Dutch, Italian, Portuguese (Basic)
Languages
Arabic, Spanish
First Language
English
Advanced
C1
French
Upper Intermediate
B2
Dutch
Elementary
A2
Portuguese
Beginner
A1
Timeline
Night Auditor
TDC Group
01.2024 - Current
Front Office Receptionist
XO Hotels Blue Square
06.2023 - 12.2023
Front Office & Night Operations
Hilton Amsterdam
10.2022 - 06.2023
Public Area & Housekeeping Specialist
Hilton Amsterdam
10.2021 - 10.2022
High-End F&B & Guest Relations
Luxury Resorts & Restaurants
01.2017 - 01.2021
MBO 4 Hotel Management -
ROC van Amsterdam
Specialization in Hotel Management - Distribution, Revenue & Demand Management
ESSEC Business School
Spanish Baccalaureate -
IES Ramon Muntaner