Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobbies and Interests
Career goals
Timeline
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Bhushan Khobragade

Bhushan Khobragade

Summary

As a seasoned Active Directory (AD) & Microsoft 365 Architect, I bring over a decade of expertise in spearheading the design, implementation, and management of intricate AD and M365 ecosystems. My proficiency encompasses hybrid cloud architectures, identity management, and a suite of enterprise collaboration tools, such as Exchange Online, Teams, SharePoint Online, and OneDrive for Business. I am adept at tailoring technology solutions to meet business objectives and take pride in guiding teams to execute high-impact, cost-efficient strategies that elevate productivity and streamline IT operations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Solution Architect

TechMahindra Pvt Ltd.
12.2021 - Current
  • Designed and implemented Microsoft Active Directory and M365 solutions for a global organization with over 5,000 users.
  • Architected tenant-to-tenant migration during a corporate merger, ensuring minimal downtime and compliance with data residency regulations through various migration tools.
  • Implemented Hybrid Active Directory for seamless integration of on-premises AD with Azure Active Directory, enabling single sign-on, and centralised identity management for cloud services.
  • Experience in documenting design architecture, process workflows, security policies, and migration steps for both internal teams and clients.
  • Regularly reviews M365 services and integrates newly released features into client environments to enhance functionality and user experience.
  • Experienced in upgrading the Exchange Server 2013 and Exchange Server 2016 to the latest version, Exchange Server 2019.
  • Led the planning and migration of the Exchange on-premises environment to the Azure cloud.
  • Resolved complex AD/M365 issues concerning authentication, authorization, and security incidents.
  • Collaborated with cross-functional teams to ensure alignment with business goals and regulatory compliance (GDPR, HIPAA) during the deployment of M365 services.
  • Implemented automation to simplify shared mailbox access, decreasing team effort.
  • Provided strategic advice to C-level stakeholders for Microsoft licensing, resulting in annual savings exceeding $170K.
  • Streamlined compliance processes by integrating Microsoft Purview, DLP, and Compliance Manager into governance policies.
  • Automated customization of client Office 365 environments using Azure AD and PowerShell scripting.

Technology Analyst

Infosys LimitedPune
12.2018 - 12.2021
  • Managed Office 365 services including Azure AD, Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams for business clients.
  • Administered Microsoft 365 Security & Compliance Center, implementing best practices for data governance, DLP, and threat protection.
  • Experienced in installing, configuring, and managing Exchange Server (2010, 2013, 2016) environments, including mailbox servers, database availability groups (DAG), and transport servers.
  • Configuring and managing high availability solutions like DAGs, backup solutions, and disaster recovery processes.
  • Performed message tracking and troubleshooting of mail flow and delivery issues in hybrid environments.
  • Troubleshot mailbox sync issues between Exchange Server 2010 (on-premises) and Exchange Online.
  • Led account and mailbox migrations between on-premises Exchange and Microsoft 365 cloud environment.
  • Configured and managed Exchange Online Protection (EOP), including domain whitelisting, transport rules, and mail flow connectors.
  • Administered Fire-eye email security & Cisco Iron Port, safeguarding against email-based threats.

Associate Consultant

Capgemini India Pvt. Ltd.
12.2015 - 12.2018
  • Provided Level 2 support for Microsoft Exchange Server infrastructure, managing and troubleshooting Exchange 2010 and 2016 environments.
  • Handled mailbox management tasks including creation of user mailboxes, shared mailboxes, and room mailboxes.
  • Configured and maintained SMTP relay server settings, including IP whitelisting and troubleshooting mail flow issues (inbound/outbound).
  • Diagnosed and resolved issues related to Active Directory Domain Services (ADDS), including user and group creation, access management, and alert-based troubleshooting.
  • Managed DHCP and DNS servers, including creation of DHCP scopes and DNS records, ensuring proper IP address allocation and name resolution.
  • Operated within Citrix environments, monitoring Citrix site availability, resolving temp profile issues, and resetting user Citrix profiles.
  • Utilized ticketing tools to track, prioritize, and resolve client-reported issues within defined SLAs.
  • Conducted daily server health checks via PowerShell scripts and addressed alerts proactively.
  • Generated and shared monthly server utilization reports with clients for performance review.
  • Performed weekly and monthly patch management manually across client environments.
  • Investigated and resolved Autodiscover-related issues affecting Outlook connectivity and profile configuration.
  • Actively worked on alert tickets, ensuring timely resolution and minimal impact on business operations.

Education

Bachelors of Engineering - Electronics and Communication Engineering

Nagpur University
01.2014

Skills

  • Active Directory: AD DS, Group Policy Management, AD Replication, Domain Controller Configuration
  • Microsoft 365 Services: Exchange Online, SharePoint Online, Teams, OneDrive for Business
  • Identity & Access Management: Azure AD, MFA, Conditional Access, Role-Based Access Control (RBAC), Privileged Identity Management (PIM)
  • Hybrid Cloud Architecture: Azure AD Connect, Hybrid Exchange, SaaS Integration
  • Migration Expertise: Exchange Hybrid Migrations, Office 365 Tenant-Tenant Migrations
  • Soft Skills / Leadership: Strategic planning and business alignment,Stakeholder engagement,Cross-functional team leadership

Websites

Certification

  • Microsoft Certified: Microsoft 365 Certified: Enterprise Administrator Expert.
  • Microsoft Certified: Teams Administrator Associate.
  • Microsoft Certified: Security Administrator Associate.

Hobbies and Interests

  • Bike Riding : Enjoy long-distance Bike Ridding.
  • Cooking : Passionate about experimenting with new recipes.

Career goals

  • As an AD & M365 Solution Architect, my goal is to continue expanding my expertise in cloud technologies and enterprise identity solutions. I aspire to lead large-scale cloud migration and hybrid architecture projects.

Timeline

Solution Architect

TechMahindra Pvt Ltd.
12.2021 - Current

Technology Analyst

Infosys LimitedPune
12.2018 - 12.2021

Associate Consultant

Capgemini India Pvt. Ltd.
12.2015 - 12.2018

Bachelors of Engineering - Electronics and Communication Engineering

Nagpur University

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Bhushan Khobragade