Summary
Overview
Work History
Skills
Timeline
Education
Certifications
Additional Information
Generic

BHUMI MEHTA

Sydney,NSW

Summary

Results-driven marketing and customer success professional with a Bachelor’s in Business Administration (Marketing) and certifications in Digital Marketing, Customer Success, and Entrepreneurship. Proven track record in driving strategic campaigns, enhancing brand visibility, and managing client relationships across sectors including telecom, education, healthcare recruitment, and startup ecosystems. Adept at aligning client needs with tailored solutions and leveraging data to deliver business impact, I am now seeking to apply my relationship-focused, marketing-savvy approach within Australia’s corporate and professional services sector.

Overview

9
9
years of professional experience

Work History

Marketing Manager

Patel Mobiles
01.2024 - 09.2024
  • Developed and executed integrated marketing strategies to enhance customer engagement and brand awareness.
  • Increased online engagement by 25% within 6 months via targeted digital campaigns and social media content.
  • Managed a marketing budget for optimising cost per acquisition across channels.
  • Collaborated cross-functionally with sales and customer service to align brand messaging and promotions.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

Recruitment Consultant

IMS Group
03.2023 - 06.2023
  • Partnered with NHS (National Health Service) clients to source and place healthcare professionals across the UK market.
  • Used data-driven sourcing and CRM tools to enhance talent pipelines and reduce time-to-hire by 15%.
  • Built trusted client relationships and ensured full compliance with NHS procurement and quality standards.
  • Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
  • Built strong relationships with clients through regular communication and understanding their unique needs.

Marketing & Research Associate

Sugri Club & Incubation Centre
04.2018 - 02.2020
  • Conceptualised and launched the INFISAVE digital discount card initiative, securing 50+ vendor partnerships in the first year.
  • Conducted market analysis to support strategic planning and campaign development.
  • Delivered community-based outreach events and online promotions to drive user adoption.
  • Enhanced customer satisfaction by implementing feedback gathered through surveys and focus groups into marketing efforts.
  • Conducted A/B testing on advertising materials to optimise messaging, visuals, and targeting for maximum impact.

Founder & Marketing Lead

Edupoint Group Tuition
05.2015 - 04.2020
  • Established and grew an education business from concept to 100+ students.
  • Led all operational, marketing, and customer engagement efforts, improving client retention by 60%.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Implemented academic programs and one-on-one engagement strategies that led to measurable student progress.

Skills

  • Marketing & Strategy: Digital Campaigns Social Media Brand Positioning Content Marketing
  • Customer Success & CRM: Client Retention Onboarding Feedback Loops Value Delivery
  • Sales & Recruitment: Lead Generation Executive Search Stakeholder Engagement
  • Tools & Tech: Google Ads Meta Suite LinkedIn Campaign Manager Google Analytics HubSpot Canva MS Office

Timeline

Marketing Manager

Patel Mobiles
01.2024 - 09.2024

Recruitment Consultant

IMS Group
03.2023 - 06.2023

Marketing & Research Associate

Sugri Club & Incubation Centre
04.2018 - 02.2020

Founder & Marketing Lead

Edupoint Group Tuition
05.2015 - 04.2020

Education

Bachelor of Business Administration (Marketing)
GLS University, Ahmedabad
CGPA: 7.15


Entrepreneurship Development Program
Indian Institute of Technology (IIT) Gandhinagar – October–November 2017

Certifications

  • Customer Success Management Fundamentals – LinkedIn Learning, March 2025


  • Advanced Digital Marketing – BrandVeda, August 2018
    (Includes: PPC, Social Media Marketing, Analytics)

Additional Information

Technical Tools:  Google Workspace, Microsoft Office Suite, Google Analytics, Canva and SMM tools


Languages: English (Fluent), Hindi (Fluent), Gujarati (Native)


Work Rights: Full Australian Work Rights


Availability: Immediately Available

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