Bettina Wegman
Breda
Summary
Achieved significant improvements in employee satisfaction and workplace harmony at Shell / REDIIGreen by adeptly coordinating events and resolving conflicts. Excelled in fostering relationships and developing improvements, leveraging skills in analytical thinking and Microsoft Office to enhance organizational development and employee relations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CARE FOR PEOPLE COORDINATOR
Shell / REDIIGreen
09.2023 - Current
- Coordinated company-wide events and trainings, promoting professional development and team cohesion.
- Contributed to organizational success by proactively identifying opportunities for continuous improvement in HR processes.
- Managed employee relations issues promptly and professionally, fostering a positive work environment.
- Facilitated conflict resolution between employees, fostering open communication channels and maintaining workplace harmony.
- Collaborated with various departments to develop cohesive workforce planning strategies aligned with business goals.
- Improved employee satisfaction by conducting regular surveys, analyzing feedback, and implementing key improvements.
- Collaborated with managers to identify and address employee relations issues.
- Developed and monitored employee recognition programs.
OCCUPATIONAL HEALTH (PRAKTIJKONDERSTEUNER)
De Arbodienst
11.2022 - 09.2023
- Liaised between employees with health concerns and supervisors, maintaining medical confidentiality to communicate work status and coordinate return to work accommodations.
- Enhanced employee productivity by providing prompt and effective medical care for work-related illnesses and injuries.
- Developed return-to-work plans tailored to individual needs that expedited recovery time after illness or injury.
- Improved employee health by implementing comprehensive wellness programs and initiatives.
- Facilitated communication between employees and management regarding occupational health concerns, promoting an open dialogue around workplace safety issues.
- Employed nursing skills to evaluate patient care needs, prioritize treatment and maintain patient flow.
- Coordinated with external healthcare providers to ensure seamless continuity of care for employees receiving treatment outside the workplace.
- Provided ongoing health education to employees, fostering a culture of wellness and selfcare.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
EMERGENCY MEDICAL DISPATCHER
Veiligheidsregio Rotterdam-Rijnmond En Haaglanden
10.2019 - 10.2022
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decisionmaking.
- Increased efficiency in triage call handling through effective communication and active listening skills.
- Demonstrated excellent critical thinking skills when evaluating patient symptoms and determining the need for immediate intervention or further assessment.
HIGH-CARE NURSE
Erasmus MC
06.2011 - 09.2019
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Education
Bachelor of Science - Nursing
Hogeschool Rotterdam
Rotterdam07.2017
High-Care Verpleegkundige - Acute Care
Erasmus MC
Rotterdam12.2014
MBO - Nursing
Vitalis College
Breda02.2011
Skills
- Labor & Employee Relations
- Decision-Making
- Relationship Building
- Training and mentoring
- Microsoft Office
- Documentation and Recordkeeping
- Analytical and Critical Thinking
- Conflict Resolution
- Organizational Development
Certification
- Certified Verpleegkundig Centralist, Academie voor Ambulancezorg - april 2020
Languages
Dutch
Native language
English
Advanced
C1
Timeline
CARE FOR PEOPLE COORDINATOR
Shell / REDIIGreen
09.2023 - Current
OCCUPATIONAL HEALTH (PRAKTIJKONDERSTEUNER)
De Arbodienst
11.2022 - 09.2023
EMERGENCY MEDICAL DISPATCHER
Veiligheidsregio Rotterdam-Rijnmond En Haaglanden
10.2019 - 10.2022
HIGH-CARE NURSE
Erasmus MC
06.2011 - 09.2019
Bachelor of Science - Nursing
Hogeschool Rotterdam
High-Care Verpleegkundige - Acute Care
Erasmus MC
MBO - Nursing
Vitalis College
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