Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Berk Eminoglu

Leeds,West Yorkshire

Summary

Motivated and adaptable professional with a background in Mining Engineering and recent qualifications in IT and Telecoms. I bring proven leadership experience from high-pressure environments, along with a solid foundation in technical support, networking, and system administration. Actively seeking new opportunities to drive a successful career change, I offer strong communication skills, a practical mindset, and a commitment to continuous learning and professional growth.

Overview

3
3
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification

Work history

Shift Manager

Premium Restaurants Ltd.
Morley/Leeds
10.2023 - 09.2025
  • - Lead a team in a fast-paced environment, ensuring operational efficiency and excellent customer service.
  • - Manage stock control, daily cash handling, and compliance with health and safety standards.
  • - Train and mentor new staff to improve team cohesion and performance.

Shift Manager

Best Experience Restaurants Ltd
Bath
09.2022 - 10.2023
  • - Oversaw day-to-day operations, including employee scheduling and resolving customer issues.
  • - Increased staff performance through hands-on training and process improvements.

Education

Bachelor of Science - Mining Engineering

Osmangazi University

BTEC Level 3 - Professional Competence for IT and Telecoms Professionals

Pearson Qualifications

IT Support Professional Certificate - undefined

Google

High school diploma - undefined

Gazi Anadolu Lisesi

Skills

  • Technical Support – troubleshooting hardware and software issues
  • Networking Fundamentals – understanding of TCP/IP, DNS, DHCP
  • System Administration Basics – user accounts, permissions, and OS management
  • IT Security Awareness – knowledge of basic security practices
  • Customer Service – clear communication and problem resolution
  • Team Leadership – mentoring and coordinating in high-pressure environments
  • Problem-Solving – practical and analytical approach to challenges
  • Adaptability – quickly learning new technologies and processes

Certification

Google IT Support Professional Certificate

  • Technical Support Fundamental
  • The Bits and Bytes of Computer Networking
  • Operating Systems and You: Becoming a Power User
  • System Administration and IT Infrastructure Services
  • IT Security: Defense Against the Digital Dark Arts

Data Science: R Basics
(HarvardX)
Level 3 First Aid at Work
(West Aid Training)

Timeline

Shift Manager

Premium Restaurants Ltd.
10.2023 - 09.2025

Shift Manager

Best Experience Restaurants Ltd
09.2022 - 10.2023

BTEC Level 3 - Professional Competence for IT and Telecoms Professionals

Pearson Qualifications

IT Support Professional Certificate - undefined

Google

High school diploma - undefined

Gazi Anadolu Lisesi

Bachelor of Science - Mining Engineering

Osmangazi University

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Berk Eminoglu