Berk Eminoglu
Leeds,West Yorkshire
Summary
Motivated and adaptable professional with a background in Mining Engineering and recent qualifications in IT and Telecoms. I bring proven leadership experience from high-pressure environments, along with a solid foundation in technical support, networking, and system administration. Actively seeking new opportunities to drive a successful career change, I offer strong communication skills, a practical mindset, and a commitment to continuous learning and professional growth.
Overview
3
3
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work history
Shift Manager
Premium Restaurants Ltd.
Morley/Leeds
10.2023 - 09.2025
- - Lead a team in a fast-paced environment, ensuring operational efficiency and excellent customer service.
- - Manage stock control, daily cash handling, and compliance with health and safety standards.
- - Train and mentor new staff to improve team cohesion and performance.
Shift Manager
Best Experience Restaurants Ltd
Bath
09.2022 - 10.2023
- - Oversaw day-to-day operations, including employee scheduling and resolving customer issues.
- - Increased staff performance through hands-on training and process improvements.
Education
Bachelor of Science - Mining Engineering
Osmangazi University
BTEC Level 3 - Professional Competence for IT and Telecoms Professionals
Pearson Qualifications
IT Support Professional Certificate - undefined
Google
High school diploma - undefined
Gazi Anadolu Lisesi
Skills
- Technical Support – troubleshooting hardware and software issues
- Networking Fundamentals – understanding of TCP/IP, DNS, DHCP
- System Administration Basics – user accounts, permissions, and OS management
- IT Security Awareness – knowledge of basic security practices
- Customer Service – clear communication and problem resolution
- Team Leadership – mentoring and coordinating in high-pressure environments
- Problem-Solving – practical and analytical approach to challenges
- Adaptability – quickly learning new technologies and processes
Certification
Google IT Support Professional Certificate
- Technical Support Fundamental
- The Bits and Bytes of Computer Networking
- Operating Systems and You: Becoming a Power User
- System Administration and IT Infrastructure Services
- IT Security: Defense Against the Digital Dark Arts
Data Science: R Basics
(HarvardX)
Level 3 First Aid at Work
(West Aid Training)
Timeline
Shift Manager
Premium Restaurants Ltd.
10.2023 - 09.2025
Shift Manager
Best Experience Restaurants Ltd
09.2022 - 10.2023
BTEC Level 3 - Professional Competence for IT and Telecoms Professionals
Pearson Qualifications
IT Support Professional Certificate - undefined
Google
High school diploma - undefined
Gazi Anadolu Lisesi
Bachelor of Science - Mining Engineering
Osmangazi University