My experience spans from security and catering to sales, where I excelled in conflict resolution and team management, significantly improving service delivery and operational efficiency.
Work History
European Sales Competition participant
Management Events
Helsinki
05.2024 - 05.2024
Ensured timely communication with all involved parties throughout the competition lifecycle to maintain transparency and avoid confusion.
Developed and implemented sales strategies to increase customer engagement.
Volunteer
Wittenborg University of Applied Science
Apeldoorn
05.2024 - 05.2024
I volunteered at my university during project week, being a salesman for TeamViewer.
Used strong interpersonal communication skills to convey information to others.
Represented organization positively and professionally while providing community with much-needed services.
Security Event Staff Member
Masters of Hardcore
's-Hertogenbosch, Netherlands
03.2024 - 03.2024
Handled conflicts professionally, deescalating tense situations between patrons while maintaining overall security.
Supported efficient response times by promptly reporting incidents to supervisors or law enforcement as necessary.
Exemplified strong problem-solving skills when faced with unexpected challenges or emergencies during various events.
Ensured crowd safety by effectively implementing and monitoring entry procedures and access control points.
Improved client satisfaction ratings by delivering top-notch assistance in navigating event venues safely and efficiently.
Catering Staff Member
Wereld Museum
Rotterdam, Netherlands
01.2024 - 01.2024
Cleaned and organized kitchen stations to promote team efficiency.
Proactively resolved customer concerns or issues, maintaining a high level of client satisfaction.
Achieved safe food handling practices by following all necessary guidelines and procedures.
Collaborated with team members to create memorable experiences for clients and guests.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Greeted customers and answered inquiries regarding menu items and specials.