Reliable and motivated individual with a strong commitment to excellence. Eager to contribute to team success and embrace new challenges.
Overview
2
2
years of professional experience
Work History
Customer Service
Ceva Logistics
07.2024 - Current
Respond to customer inquiries via phone, email, and chat, providing timely and accurate information regarding services, shipments, and logistics solutions.
Maintain clear communication with customers about their shipments, including delivery schedules and potential delays.
Developed working relationships with internal and external customers while assisting with account management duties.
Warehouse Operator - Troubleshooter
CEVA Logistics
01.2024 - 07.2024
Monitor daily operations to identify any inefficiencies, equipment malfunctions, or discrepancies in inventory.
Analyze the root causes of operational issues and develop strategies to address them.
Support pickers in managing empty locations by providing effective solutions to enhance productivity and ensure smooth operations.
Cabin Crew
Binter Airlines
12.2022 - 06.2023
Attended pre-flight meetings to receive updates on flight requirements and schedules for smooth flight operations
Took part in safety demonstrations to educate passengers about safety procedures and proper use of safety equipment
Provide an excellent service to passengers during flight.
Shop Assistant
Inversiones Herfle SL
08.2022 - 11.2022
Calculated product prices and processed payments accurately, returning change for cash remittances and issuing receipts for audit purposes
Opened and closed store by completing security, cleaning and financial checklists
Assisted customers with testing and selecting products suited to individual tastes, styles or needs.