Beata Marta Piskorz

• Conducted product demonstrations showcasing proper use of essential oils and other tools related to improving wellbeing.
• Expanded clientele through networking at local events and building partnerships within the community.
• Built strong relationships with members to promote health, wellness and available services.
• Provided individual health coaching to help clients optimize personal choices.
• Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
• Manage incoming calls and emails from customers

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.

• Preparation of online orders, packaging and sending to the clients
• Received and inspected incoming shipments, recording inventory transactions with RF scanners to maintain accurate records.
• Managed transactions with high accuracy to achieve smooth till reconciliations.
• Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
• Replenishment items of the shopfloor

• Prepared products for shipping according to company specifications.
• Exceeded targets by quickly and accurately preparing orders.

• Working remotely as a digital advisor for one of the most important Italian Telecommunication Company.
• Managing on a daily basis a series of activities that have as a final goal building good and durable business relationships with the clients and achieve the sales targets.
• Managing business contracts connecting with our suite of digital products
• Communicating and working closely with clients in order to identify and assess their business situation and needs
• Keeping updated on the trends and new products
• Conducting market researches on the competitors, in order to identify successful sales strategies
• Managed approximately 30 incoming calls and emails per day from customers

• Managed day-to-day operation of busy clothing shop located in Rome.
• Responsible for the supervision of employees
• Promoted products on multiple channels, including social media
• Overseeing stock control and taking care of the orders
• Responsible for keeping accurate track of all incoming and outgoing sales and purchases

Responsible of different daily activities with the final goal of achieving the agreed targets and maintain the customer satisfaction high. Working in
close contact with the other members of the team, as well as the high management.

• Keeping daily Contact with customers by phone and e-mail
• Handling complaints and managing escalations
• Taking care of Order management from order placement to delivery
• Creating and editing content for newsletter and promotional campaigns.
• Responsible for creating and updating monthly reports re: sales activities
• Collaborating in the recruitment of new potential partners
• Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%

Collaborating with the CIES charitable non-governmental association as linguistic mediator. Working in an extremely stimulating, multicultural and
international environment on different projects with the aim to support different minorities.

• Providing assistance to asylum seekers and refugees, foreign minors at the Immigration Office and the Minor Protection Office of the Municipality of Rome
• Being responsible for the Reception center for minors foreigners of the Municipality of Rome

Responsible of a series of activities that had as a final goal the client satisfaction and retention. Being the focal point for partners and clients, during the whole lifecycle of the accounts.

• Maintaining daily contacts by phone, email.
• Conducting onsite meetings with the aim of maintaining the relationships with partners and clients at an exceptional level.
• Responsible for the resolution of different issues and escalations (by phone, email and during onsite meetings)
• Conducting quality checks on contracts and client documentation.
• Responsible for creating and keeping up to date a series of sales reports (weekly and monthly, annually)
• Responsible for the inventory of the productsWorking closely with the management on the annual forecasts and to make sure that the prefixed targets were achieved.

Responsible of a series of operational activities with the aim of building and maintaining strong relationships with clients and partners.

• Maintaining a portfolio of clients and partners
• Responsible for managing all the business contracts
• Working in close contact with the sales department in order to make sure the sales targets are achieved in every quarter.
• Conducting evaluations and surveys to measure clients’ satisfaction
• Organizing onsite meetings with the business partners.

Responsible for the promotion of the products to new and existing customers and business partners. Maintaining daily contact with clients by phone, chat, email and organizing meetings onsite, with the main goal of understanding their needs and finding the best matching business solution.

• Working on sales targets and Responsible for selling the product Face to face.
• Market research to identify the market trends and find new creative sales strategies
• Identify new potential business partners and clients

Responsible for identifying new business partners and clients.

• Daily contact with clients by phone and email
• On site meetings with the aim of acquiring business partners and signing new contracts.

Working as part of a team and provided assistance to clients to determine their needs.

• Collaborating with store manager on the inventory of the store.
• Processed cash and card payments