I aspire to be a part of a well established organization that will enable me to use my educational background, business and communications skills, and ability to work well with people that will lead to a lasting relationship.
Overview
8
8
years of professional experience
Work History
MANAGER
SHAKEY'S PIZZA RESTAURANT
06.2019 - 10.2023
Overseeing back-of-the-house and front-of-the-house operations.
Creating and keeping track of shifts schedules.
Monitoring operational costs.
Handling reservations.
Addressing any customer concerns.
Greeting VIP customers.
Ensuring all customers are receiving quality customer service.
Recruiting, Training, and Supervising staff.
Conducting performance appraisals.
Promoting staff when deserve.
Optimizing productivity of staff.
Monitoring inventory and delivery schedules.
Ensuring food quality.
Communicating with vendors and suppliers.
RESTAURANT CAPTAIN
ABDAL RECRUITMENT & MANPOWER SERVICES CO.
02.2017 - 02.2019
Greet members and guests and welcome them to the restaurant.
Responsible for taking orders and serving food and beverages to guests. We play an important role in guest satisfaction and are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.
Clean and reset tables with glassware and cutleries
Report any incident to Restaurant Manager
Perform other tasks or projects as assigned by Restaurant Manager/Assistant Restaurant Manager
Upsell food and beverages in the outlet
Assuring restaurant set up is complete and walkthrough is done before shift
Conducting basic training and ensuring Standard Operating Procedures are adhered to.
Six months Freelancer in Ritz-Carlton Hotel and Marriott Hotel
BRAND SPECIALIST
TRIPLE-E MANPOWER & GENERAL SERVICES, INC.
01.2016 - 08.2016
Ensures that customers receive outstanding service by providing a friendly environment, which includes greetings and acknowledging every customer.
Maintaining solid product knowledge and all other aspects of customer service.
More on selling and promoting products at assigned brand and category areas.
Providing the features and benefits that the customer can get once they purchase our product.
Making each customer feel that we are the right person to assist them when it comes to product knowledge.
RESTAURANT STAFF / COOK
SHAKEY'S PIZZA RESTAURANT
05.2015 - 01.2016
Doing various tasks such as clearing up, tidying, restocking, ordering and washing.
Tidying up food preparation areas after they have been used.
Preparing food and meals to a high standard.
Cleaning up food preparation areas and kitchens.
Cooking Carbonara, Spaghetti and Gravy sauce.
Frying chicken, potatoes and squid.
Making a pizza.
Making sure that all sinks are kept clean and free from grease and food debris
Education
Bachelor of Science - Entrepreneurship, Business and Accountancy
Tarlac State University
04.2015
Skills
Leadership
Management Skills
Computer/Technical Literacy
Flexibility
Creative Thinking
Strong Work Ethic
Customer Handling
Sales & Marketing Skills
Interpersonal skills
Communication skills
Team Lead
Human Resources
Hospitality
Restaurants
Up selling
Coaching
References
Elizabeth, Muldong, Professor, 0918-929-3043
Timeline
MANAGER
SHAKEY'S PIZZA RESTAURANT
06.2019 - 10.2023
RESTAURANT CAPTAIN
ABDAL RECRUITMENT & MANPOWER SERVICES CO.
02.2017 - 02.2019
BRAND SPECIALIST
TRIPLE-E MANPOWER & GENERAL SERVICES, INC.
01.2016 - 08.2016
RESTAURANT STAFF / COOK
SHAKEY'S PIZZA RESTAURANT
05.2015 - 01.2016
Bachelor of Science - Entrepreneurship, Business and Accountancy