Azima Sultan
Almaty
Summary
Results-driven Systems Analyst with over 5 years of experience in analyzing business requirements and creating comprehensive technical documentation for large-scale projects in the telecom, banking, and retail sectors. Proven track record of streamlining processes and delivering high-quality solutions that effectively address complex business challenges.
Overview
7
7
years of professional experience
Work History
System Analyst
Gold Apple
01.2023 - Current
- Developed the Personal Account feature for a major retail application, Gold Apple, which operates in Russia, Belarus, Kazakhstan, Qatar, and Dubai, and currently serves over 20 million customers.
- Developed and maintained system that processes over 500,000+ daily operations, maintaining high availability and efficiency.
- Analyzed system requirements and translated them into functional specifications for development teams.
- Led the design and implementation of the transition from a monolithic system to a microservices architecture, improving scalability and system performance.
System Analyst
Tele2/ALTEL
10.2022 - 01.2023
- Analyzed and developed specifications for core backend systems at Tele2, directly impacting a user base of 1M+ monthly active users
- Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
- Worked with message queues and brokers like RabbitMQ and Kafka for system communications.
- Designed and documented REST APIs, developed conceptual solutions, and created UML diagrams.
- Developed technical specifications for REST/SOAP services and managed SQL queries.
System Analyst
Jusan Bank
09.2021 - 10.2022
- Developed an online lending solution for the Jusan Business mobile banking platform, reducing the loan approval and fund disbursement process to just 2 minutes, enabling users to receive funds directly into their current accounts.
- Worked with message queues, buses, and brokers, including RabbitMQ and Kafka.
- Designed REST APIs and monitored system logs via Grafana, ensuring smooth system performance.
System Analyst
KCELL
03.2019 - 02.2021
- Worked on developing a solution for corporate portals within Kcell’s telecom system, used by banks and small-to-medium businesses for mass messaging, automated calls, and other services. Successfully implemented text-to-speech and speech-to-text technologies to enhance functionality.
- Managed autodialer application for 50,000 merchants
- Decomposed business requirements and wrote technical specifications for backend services.
- Optimized workflows by identifying process inefficiencies and recommending solutions.
Education
Master of Science - Computer Science, Information Technology
Suleyman Demirel University
07.2019
Skills
- API (REST, SOAP, gRPC)
- Swagger, Postman, Grafana
- PostgreSQL, MongoDB
- Microservices architecture design
- UML, BPMN
- Queues (Kafka, RabbitMQ)
- Docker/Kubernetes
- Python (Django)
Languages
English
Full Professional
Turkish
Native or Bilingual
Russian
Native or Bilingual
Timeline
System Analyst
Gold Apple
01.2023 - Current
System Analyst
Tele2/ALTEL
10.2022 - 01.2023
System Analyst
Jusan Bank
09.2021 - 10.2022
System Analyst
KCELL
03.2019 - 02.2021
Master of Science - Computer Science, Information Technology
Suleyman Demirel University
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