AYUSHI
Bengaluru
Summary
Dynamic individual having a 7+ years of experience with a primary focus on network administration and cloud operations, driving innovative solutions in fast-paced environments, pursuing transition into a dedicated Cloud Computing Role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Operations Administrator
Emmes Services Private Limited
Bengaluru
07.2022 - Current
- Resolved network device issues to maintain uninterrupted operations and minimise downtime, ensuring business continuity.
- Designing, deploying, and managing scalable Azure infrastructure to support high-demand projects and applications, ensuring maximum availability and performance.
- Leading the migration of on-premises workloads to Azure, optimizing resource allocation and significantly reducing operational costs while enhancing system efficiency.
- Implemented and managed VMware Horizon for VDI, enabling secure remote access and strengthening data security across the organisation.
Wintel Administrator
Microland Pvt. Ltd.
Bengaluru
08.2021 - 07.2022
- Administered infrastructure engineering project for HQ to Future Factory in collaboration with OLA.
- Spearheaded installation and maintenance of Ameyo and Vicidial call center servers, optimizing system performance for uninterrupted service.
- Efficiently managed daily operations for 3,500 call center users across diverse networks, proactively resolving network-related issues to enhance productivity and minimize downtime.
- Documented and developed network policies, procedures, and standards to ensure compliance and operational consistency.
Network Administrator
LDS Infotech Pvt. Ltd.
Bengaluru
12.2019 - 04.2021
- Delivered on-site support and maintenance for network and system administration, ensuring reliable operations at client locations.
- Successfully managed 500+ users, providing exceptional round-the-clock technical support to ensure uninterrupted service and minimal downtime.
- Executed regular backups and disaster recovery protocols, safeguarding data integrity and ensuring business continuity.
- Vigilantly monitored and optimized network infrastructure, proactively resolving issues to guarantee consistent, high-performance availability for end users.
Network Engineer
Synophic Systems
Bengaluru
01.2019 - 12.2019
- Collaborated with Cisco on Home Depot project, leveraging expertise in Cisco VOIP and collaboration technologies to optimise communication systems for seamless integration and high performance.
- Expertly managed Cisco Unified Call Center Managers, UNITY voicemail systems, and H323 and SIP voice gateways, consistently delivering reliable telecommunication services with minimal downtime.
- Monitored network alerts using CMSP and SNOW tools, resolved L1 tickets within internal SLA timelines, ensuring uninterrupted network operations.
Education
B.Tech. - Computer Networking and Telecommunications
Dayananda Sagar College of Engineering
Bengaluru01-2018
Skills
- Cloud Infrastructure Management
- Cloud Migration
- Microsoft 365 Administration
- IT operations management
- Network Administration
- Azure Active Directory (AAD)
- Cost optimisation
- Intune configuration
- Mobile Device Management (MDM)
- Azure Administration
- Active Directory
- VMware Horizon (Virtual Desktop Infrastructure)
- Network configuration
Certification
- Cisco Certified Network Associate, CISCO ID CSCO13409990
- Microsoft AZURE 900, Certification ID I196-0496
- AZ-104: Microsoft Azure Administrator, 8C3D72-A424E6
Timeline
IT Operations Administrator
Emmes Services Private Limited
07.2022 - Current
Wintel Administrator
Microland Pvt. Ltd.
08.2021 - 07.2022
Network Administrator
LDS Infotech Pvt. Ltd.
12.2019 - 04.2021
Network Engineer
Synophic Systems
01.2019 - 12.2019
B.Tech. - Computer Networking and Telecommunications
Dayananda Sagar College of Engineering