Ayu Anggraeni
Strijensas
Summary
Developed key skills in client relationship management and strategic planning within fast-paced environment. Seeking to transition into new field by leveraging strong communication and problem-solving abilities. Aims to bring value through effective coordination and client-focused strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Associate
TJX Netherlands
11.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
Account Manager
AIGOSTAR BV
02.2022 - 07.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Developed customized account plans for clients to help them achieve their business goals.
Freelance Photographer
Self-employeed
08.2016 - 07.2020
- Captured high-quality images that met client expectations.
- Enhanced visual storytelling by creatively composing shots.
- Built strong client relationships through effective communication.
- Edited photos to produce visually appealing results.
Education
Bachelor of Economics - Financial Management
Atma Jaya Univerity Yogyakarta
Yogyakarta, Indonesia.02-2019
Skills
- Customer service
- Attention to detail focus
- Problem-solving acumen
- Team collaboration
Certification
- Inburgeringsdiploma A2 2024, Oktober
Additional Information
I hold a valid work permit for the Netherlands and I am currently in the process of obtaining my driver's license.
Languages
Indonesian
Native language
English
Intermediate
B1
Dutch
Elementary
A2
Timeline
Store Associate
TJX Netherlands
11.2023 - Current
Account Manager
AIGOSTAR BV
02.2022 - 07.2022
Freelance Photographer
Self-employeed
08.2016 - 07.2020
- Inburgeringsdiploma A2 2024, Oktober
Bachelor of Economics - Financial Management
Atma Jaya Univerity Yogyakarta
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