Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Work Availability
Work Preference
Quote
Software
Interests
Timeline
Generic
Ayodele Adetunji

Ayodele Adetunji

The Hague,ZH

Summary

Results-driven professional with a progressive, nine-year career in Information Technology. Repeated success in directing IT projects from inception to execution, and strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery. Expertly managed technical support operations and troubleshooting issues to identify root causes and prevent a recurrence. Process improvement driven with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

9
9
years of professional experience
5
5
Certification
1
1
Language
2
2
years of post-secondary education

Work History

Internship (BI and Design Strategy)

Ordina
09.2023 - 01.2024
  • Data Analysis, Data Preprocessing and Visualization,
  • Supported internal stakeholders in designing new reporting dashboard tool using PowerBI,
  • Analyzed problems and worked with teams to develop solutions.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to apositive team environment by collaborating with fellow interns on group projects and presentations.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Actively participated in 100% team meetings and daily stand-ups, offering insightful suggestions that led to innovative problem-solving strategies.
  • Gained valuable experience during stakeholders' elucidation sessions, applying learned concepts directly into relevant work situations.

IT Manager

Kings Guards Nigeria Limited
02.2017 - 12.2021


  • Reduced downtime by promptly addressing end user help and support, hardware and software issues, ensuring minimal impact on business operations.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
  • Coordinated technical training and personal development classes for staff members.
  • Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
  • Contributed to the successful completion of numerous high-profile projects by providing expert guidance on technology strategy, infrastructure design, and implementation best practices.
  • Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls in compliance with the Quality Management System NIS ISO 9001:2015.
  • Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
  • Assisted in development of long-term strategies to grow department and resources.
  • Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Implemented and maintained technology and software budget.

IT Administrator

Kings Guards Nigeria Limited
02.2013 - 02.2017
  • Reduced company downtime by proactively managing server backups and disaster recovery planning.
  • Achieved faster network connectivity by installing high-performance routers, switches, and access points.
  • Resolved critical incidents swiftly via remote assistance or on-site troubleshooting, ensuring minimal business disruption.
  • Conducted regular audits of hardware inventory to ensure accurate tracking of assets throughout their lifecycle.
  • Monitored server performance using advanced diagnostic tools leading to 80% proactive identification of potential bottlenecks before impacting operations negatively.
  • Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies.
  • Installed and configured network printers and other peripheral devices.
  • Diagnosed and resolved hardware and software issues.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Maintained a flexible schedule and responded to after-hours and weekend emergencies.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Identified and resolved network congestion issues and bottlenecks.
  • Implemented, developed, and tested installation and update of file servers, print servers, and application servers.
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.

Education

Master of Science - ICT IN BUSINESS

Leiden University
Leiden, Netherlands
02.2022 - 07.2024

Bachelor of Science - Chemistry

Bowen University
Nigeria
01.2013

Skills

  • Data Analysis- Python
  • MS Office Suite
  • Project Management & Agile Methodology
  • IT infrastructure & strategy
  • Vendor/Customer Relationship
  • Strategic Planning
  • System Testing & Troubleshooting
  • Teamwork and Collaboration
  • Quick Learner
  • Problem-Solving
  • Interpersonal and Social Skills
  • Attention to Detail
  • Project Support & Planning

Certification

  • CUPE Project People
  • Professional Certificate in Project Management (PCPM) - 2014
  • E C-Council Certified E-Business Professional (Customer Relationship Management) - 2015
  • MCSE Microsoft Certified Solutions Expert (Server 2012)
  • Introduction to Cloud Computing- IBM (May 2022)
  • Google Project Management (May 2023)
  • Microsoft Azure Fundamentals (Oct 2024)
  • Agile-Scrum MBA (November 2024)

Accomplishments

  • Substantially increased security and performance of systems by implementing new anti-virus software and critical system updates (2017)
  • Improved employees support service level by 20% (2018)
  • Successful transition and migration of the company's ERP software from Microsoft-based application to Web/Cloud software (2019)
  • Implementation of Electronic Document Management System (EDMS) - 2021

Languages

English: First Language

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Company CultureWork from home optionStock Options / Equity / Profit SharingWork-life balanceCareer advancementHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsPaid sick leavePersonal development programsPaid time off

Quote

The real test is not whether you avoid this failure, because you won't.It's whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Software

PowerBI

MS Suite

ERP

Interests

Soccer

Personal development

Meditation

Traveling

Fitness

Timeline

Internship (BI and Design Strategy)

Ordina
09.2023 - 01.2024

Master of Science - ICT IN BUSINESS

Leiden University
02.2022 - 07.2024

IT Manager

Kings Guards Nigeria Limited
02.2017 - 12.2021

IT Administrator

Kings Guards Nigeria Limited
02.2013 - 02.2017

Bachelor of Science - Chemistry

Bowen University

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Ayodele Adetunji