Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayesha Fernando

St. John's

Summary

Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

19
19
years of professional experience
2
2
Languages

Work History

FLIGHT ATTENDENT & JAPANESE PASSENGER RELATION

SRI LANKAN AIRLINES LTD
11.2010 - 01.2024
  • Performed duties related to cabin crew at Sri Lankan Airlines and mainly acted as an interpreter on flights to Japan.

Coordinator Cum Translator in the Japanese Market

Maxol Pro Pvt Ltd
05.2009 - 06.2010
  • Co-coordinating the Sri Lankan staff and the Japanese clients regarding software projects.
  • Translating the data base info from Japanese to English and Vise versa.
  • Acting as an interpreter when the Japanese clients meet the company management.

Assistant Tour Coordinator (Japanese Market)

Kanko Araliya Pvt Ltd
04.2008 - 07.2008
  • Assistance in handling the Japanese clients and accomplish all necessary requirements in related to their tours in Sri Lanka.
  • Handling hotel reservations and was responsible of the procedures taking place between client’s check in and out.
  • Assistance made on the translations to upgrade the office website.
  • Co coordinating the Japanese staff at the head office in Tokyo, Japan and the Sri Lankan staff in Sri Lanka.
  • Handling negotiations with the hotel managements all over the island.

Instructor

Harmony English Institute
04.2005 - 04.2008
  • Handling the overall supervision of the institute.
  • Acting as the mediator between Sri Lankan teachers and Japanese students
  • Handling the hotel reservations and the tours of the Japanese clients.
  • Conducting entry level testing ,Allocation of the students to the classes,co-ordination of the school time table, Budget control of the institute

Education

Bachelor of Arts - English Literature, Translation Methods, Japanese

UNIVERSITY OF KELANIYA
COLOMBO-SRI LANKA
05.2001 -

Skills

Excellent communication skills with effective customer care

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Timeline

FLIGHT ATTENDENT & JAPANESE PASSENGER RELATION

SRI LANKAN AIRLINES LTD
11.2010 - 01.2024

Coordinator Cum Translator in the Japanese Market

Maxol Pro Pvt Ltd
05.2009 - 06.2010

Assistant Tour Coordinator (Japanese Market)

Kanko Araliya Pvt Ltd
04.2008 - 07.2008

Instructor

Harmony English Institute
04.2005 - 04.2008

Bachelor of Arts - English Literature, Translation Methods, Japanese

UNIVERSITY OF KELANIYA
05.2001 -

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Ayesha Fernando