Axel Peters
Amsterdam,North Holland
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
14
14
years of professional experience
6
6
Certificates
4
4
Languages
Work History
Global Domain Architect (Commerce)
Heineken
2023.06 - Current
- Streamlined communication between IT departments by designing scalable, efficient IT architectures regarding E-commerce technology.
- Responsible for Microservice architecture using MACH principles and grooming teams of architectures to drive key design decisions
- Revolutionise the IT landscape with the use of Microsoft Dynamics and Microservices for headless commerce needs.
- Developed architecture artifacts for standards, patterns and architectural roadmaps.
- Provided guidance and expertise on best practices, ensuring seamless transitions during infrastructure upgrades or migrations.
- Analyzed technology, competitors and market trends to determine potential impact on enterprise.
Global Product Owner & Software Architect
Friesland Campina
2022.07 - 2023.06
- Collaborated with multiple leaders across all business units to drive effective digital transformation
- Improved the effectiveness of IT license spend for digital products through effective alignment
- Led business process alignment for cross-functional collaboration, improving efficiency and productivity
- Established a Maintenance and System stream to promote scalable development and reduce technical debt
- Managed hands-on Salesforce Sales and Service Cloud Development with automated release deployment
- Rolled out Salesforce CPQ and Salesforce Manufacturing Cloud, improving business operations
- Deployed Whatfix, a digital adoption tool, to accelerate employee learning and automated regression testing
Global IT Manager
Bridgestone Mobility Solutions
2020.03 - 2022.07
- Led the migration from legacy SAP financial system to a new and improved SAP 4 HANA infrastructure
- Program managed the global CRM project for Webfeet Solutions, consolidating multiple tools and coordinated functional teams needs to be handled by a single Salesforce platform
- Demonstrated hands-on configuration experience with Salesforce Sales Cloud, Service Cloud, Pardot, Communities, Salesforce Voice, and Tableau CRM
- Initiated a business intelligence team utilizing PowerBI and data piplines to develop insights across multiple applications for better reporting
- Implemented CI/CD using a release automation solution (AutoRabit) to rapidly develop, test, and deploy developments.
E-Services Manager
Bridgestone Mobility Solutions
2018.03 - 2020.03
- Improved the global IT landscape supporting Sales, Service, and Marketing teams needs.
- Simplified the IT landscape by brining together multiple IT systems and processes into a consolidated and well-connected platform, streamlining global data and processes
- Led a team of Application Engineers using Agile & Kanban practices in Jira Software to manage business projects and operational requests
- Provided business process upgrades using AI, BigData, Automation, Analytics, and Lean practices
- Had application oversight for tools including Eloqua, Salesforce SalesCloud, Oracle ICS, Oracle RightNow, PureCloud, Genesys, DocuSign, and PandaDoc
Enterprise Systems Architect
Gaurdiar
2017.07 - 2018.02
- Conducted a full overhaul of Salesforce and Sales systems for Middle East, USA, and South Africa
- Globally implemented Pardot to promote Marketing and Sales process synergy
- Established Sales Targets and Dashboards to monitor performance
Set up Salesforce mobile capabilities, increasing adoption - Incorporated functional processes of Customer Service and Quality Service Teams
- Configured a custom Sales forecast tool in Salesforce to determine the possibility to close and forecast improvement
Global Business Process Leader
IMI
2015.08 - 2017.07
- Responsible for the System Architecture of SalesForce Global Implementation
- Conducted Salesforce training for all employees for the new global CRM
- Obtained system requirements from multiple locations (EU/US/Asia/ME) to ensure a smooth transition to the new system for all regions
- Responsible for Informatica Cloud and Pentaho Data integration
Sr. Process Engineer
IMI
2015.02 - 2015.07
- Worked on Salesforce enhancements for Inside Sales
- Assisted Production Control of Manufactured Products using Obeya Room and ERP
- Led Lean Six Sigma activities and conducted SMED Training
- Reduced CNC work centers setup times by 50% through SMED events
- Redesigned Machining centers in line with 5S LEAN methodology
Financial Analyst
IMI
2014.08 - 2015.02
- Audited and generated routine financial reporting to the executive team on operational activities
- Automated various financial reporting processes to increase productivity, reduce resources and save time
Global Supply Chain Project Manager
IMI
2014.01 - 2014.07
- Reduced the number of direct material suppliers by centralizing warehousing operations
- Improved the reliability of products and reduced material delays
- Consolidated carriers between manufacturing sites in Poland, Germany, and Sweden, saving €0.2 million in local routing cost-saving initiatives
- Responsible for €4.1 million global E-Auction for logistics of major distribution paths
Operations Manager
IMI
2013.06 - 2013.12
- Managed and promoted stock control best practices by creating a Lean stock control system
- Improved Stock Accuracy by 35% (from 55% to 90%)
- Setup barcode scanners with WMS (Warehouse Management System)
Systems Engineer
Profection Manufacturers
2013.01 - 2013.05
- Implemented and administered ERP system (Infor)
- Established SOPs to improve team workflow for accounting, manufacturing, sales, warehousing, purchasing, and scheduling teams
Business Analyst
DSV
2012.01 - 2012.12
- Generated IT system requirements for business stakeholders
- Simulated logistics flow for clients using ArcGIS to produce RFQs for dedicated solutions
- Conducted time studies at problem distribution shipping facilities and set up improvements to reduce previously taken time
Assistant Operational Manager
SunTank
2010.09 - 2010.11
- Optimized factory through process mapping and shop floor redesign
- Obtained ISO 9001:2008 Certification for the manufacturing site.
Education
BEng - Industrial Engineering
University of Pretoria/Universiteit Van Pretoria
2007.01 - 1 2011
High School Diploma -
St Alban's College
Skills
System Architecture
Salesforce
Project Management
Team Leadership
Agile frameworks
Application architecture
Performance optimization
Problem-solving
Self motivation
Adaptability
Certification
Salesforce Certified Administrator
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Advanced (C1)
German
Upper intermediate (B2)
Dutch
Beginner (A1)
Timeline
Global Domain Architect (Commerce)
Heineken
2023.06 - Current
Global Product Owner & Software Architect
Friesland Campina
2022.07 - 2023.06
Global IT Manager
Bridgestone Mobility Solutions
2020.03 - 2022.07
E-Services Manager
Bridgestone Mobility Solutions
2018.03 - 2020.03
Enterprise Systems Architect
Gaurdiar
2017.07 - 2018.02
Global Business Process Leader
IMI
2015.08 - 2017.07
Sr. Process Engineer
IMI
2015.02 - 2015.07
Financial Analyst
IMI
2014.08 - 2015.02
Global Supply Chain Project Manager
IMI
2014.01 - 2014.07
Operations Manager
IMI
2013.06 - 2013.12
Systems Engineer
Profection Manufacturers
2013.01 - 2013.05
Business Analyst
DSV
2012.01 - 2012.12
Assistant Operational Manager
SunTank
2010.09 - 2010.11
BEng - Industrial Engineering
University of Pretoria/Universiteit Van Pretoria
2007.01 - 1 2011
High School Diploma -
St Alban's College