Avalon Olivier
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand with reaching targets and creativity.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Assistant Store Manager
Balenciaga
12.2023 - Current
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
IRO PARIS
01.2020 - 11.2023
- Opening of store in Amsterdam from the beginning of the set up
- Team Management and Development
- Client Development, CRM
- Driving the Business
- Selling and Floor Management
- Coordinating Store Operations
- Passion for the Brand
- Business Mindset
- Management and Leadership Skills
- Responsibility & Ownership - Selling strategies -Styling - Visual Merchandising - Stock Managing
PR Consultant
Roger Brunings RBPR
- As a PR Consultant I would manage the projects of events and the set up
- Ialways came up with creative ideas on how to promote and educate the idea infull motion from start until end.
- Client profiles
- Event planning
- Project planning with outsourcing of with other companies
- Seasonal Press events for Christian Louboutin
- Real Estate Press Brunch WPW
- L'Officiel Hommes Launch magazine event
- Design and plan proposals
- Marketing and public relations planning
- Social media Exposure structure
- Building Creative concept
- Luxurious optimal quality
Sales Assistant
La Perla
- Opening store from the beginning
- Selling instore products
- Personal Customer service excellence
- Event planning/ Visual Merchandising
- Targeting personal and shop budgets
Sales Advisor
Louis Vuitton
04.2017 - 11.2017
- Customer Service/ Clienteling
- Repairs
- Selling Luxury Leather goods
- Selling Fashion Apparel
- Visual merchandise placement
- Training in customer service
Education
Fashion Business -
Amsterdam Fashion Academy
09.2016 - 05.2019
Skills
Professionalism
Team Development
Client Account Management
Marketing Strategies
Time management abilities
Business Forecasting
Customer Response
Desktops, Laptops, and Mobile Devices
Partnership Building
Sales Strategies
Sales Strategies
References
Roger Brunings, Roger Brunings PR & Communication, info@rogerbrunings.com
Timeline
Assistant Store Manager
Balenciaga
12.2023 - Current
Store Manager
IRO PARIS
01.2020 - 11.2023
Sales Advisor
Louis Vuitton
04.2017 - 11.2017
Fashion Business -
Amsterdam Fashion Academy
09.2016 - 05.2019
PR Consultant
Roger Brunings RBPR
Sales Assistant
La Perla