Ashleigh Jemison
Maastricht
Summary
Personable Social Service professional with proven track record of success managing and leading social service programs. Skilled in community organizing, evaluation, planning, interventions and program implementation. Strong collaborator, and committed to leading and inspiring others to achieve their goals.
Overview
8
8
years of professional experience
Work History
Senior Student Support Manager
Program of Academic Exchange
07.2022 - Current
- Administer needs assessments and clinical services to 50 students and families on caseload to address psychosocial, environmental, age-specific and cultural context needs
- Develops, implements, and manages enrichment programs, establishing goals, objectives, and procedures in accordance with federal guidance, regulations and laws
- Identify, advise, and consult with organizational leaders on positive sustainable efforts to contribute to fostering an environment of trust and responsiveness to various organizational work and life issues, to support higher employment retention rates
- Provide individual and family consultation services, education, referrals and follow-up for students and families
- Designated Travel Department Manager, overseeing all travel operations while simultaneously maintaining a case load
- Develop and utilizes community and self assessments and measurement tools to identify trends, evaluate and interpret data on an organizational level to improve services
- Monitors and maintains computers and related peripherals and tracks casework, travel, and program enrichment activities with existing databases while being knowledgeable of financial, budget and resource management principles to ensure we remain within budget goals
Prevention Program Representative
State Of Oklahoma | ODMHSAS | Hybrid
06.2021 - 07.2022
- Oversaw and accounted for $5 million in federal funds designated for community organizations supporting social service programs, displaying thorough knowledge of social service delivery systems, concepts, principles, theories and practices related to one or more of the social or behavioral science fields
- Spearheaded external communication strategies to reach target population on evidenced based practices in substance abuse and suicide prevention
- Empowered coalition members by advising them on conducting thorough community needs assessment to identify trends, concerns, and needs while aiding them in identifying focus areas and prioritizing goals for work plans through implementation phases
- Establish, implement, assign and manage social service prevention delivery procedures that comply with regulatory SAMHSA requirements and meet community needs
- Served as principle advisor for coalitions on transition, relocation, financial management, community life, emergency/crisis assistance, community readiness, and all other social service related fields across Oklahoma
- Evaluate and interpret data from community needs assessments to identify and clarify substance misuse issues and concerns, and further advise on appropriate course of action to positively affect work/life relationships, mission readiness, and coalition recruitment and retention
- Designated department Training and Development Manager, showing knowledge in social service delivery systems, and being department expert on a wide range of concepts, principles, theories and practices related to community based programs and social sciences
- ODMHSAS Prevention Department liaison with Oklahoma Prevention Policy Alliance, appointed as the government and policy expert of my team, supporting community organizations in identifying policy gaps and consulting with them on steps for improvement
- Research, write articles, and prepared and delivered presentations on services, activities, and social service programs and policy
- Identify, advise, and consult with executive leadership on positive sustainable efforts that would foster an environment of deeper trust with coalition members and responsiveness to various organizational and community concerns
Case Manager
State Of Oklahoma | DHS | Remote
09.2020 - 06.2021
- Cultivated and maintained, positive, trusting relationships with individuals DDS supports and community providers to promote effective coordination of social service resources, demanding a wide range of knowledge to several social and behavioral science fields
- Identify, advise, and consult with department leaders on positive sustainable efforts that contribute to an environment of trust to reach higher retention rates in the department
- Acts as initial point of contact for clients, assisting and providing advocacy services after interviewing and conducting a needs assessment, determining appropriate referral services
- Expert knowledge of a wide range of concepts, principles, theories and practices across the Department of Human Services and the Department of Mental Health related to social or behavioral science fields
- Effortlessly established and maintained strong and effective working relationships, using well versed skills in diplomacy to convey at times difficult news to individuals and families, community organizations, and community stakeholders
- Successfully developed, implemented, and analyzed care treatment plans to improve quality of care for clients, providing individual and family consultation services, education, referrals and follow-up
- Established, implemented, assigned, and managed services delivery procedures that comply with regulatory requirements and meet community and individual needs
- Educated, counseled, and advised childcare providers and parents while using evidenced based strategies assessing child's needs
Community Engagement Manager
Youth For Understanding USA
12.2018 - 03.2020
- Empowered, led and exercised supervisory control over 50 program coordinators maintaining oversight of all program deliverables across Oklahoma, Iowa, Missouri, Michigan, Minnesota, Texas, and Arkansas
- Mentored staff through interaction, consultation, training and guidance on career development
- Researched, write articles, and prepare and delivered presentations on services related to the program year
- Planned, organized and oversaw all activities related to the youth programs across 7 states, ensuring program complied with legal and regulatory requirements and participants needs
- Consulted with leaders on positive sustainable efforts to foster relationships with staff and volunteers to support higher retention rates
- Provided individual and family consultation services, education, referrals and follow-up on a daily basis
- Developed, administered and evaluated individual and community needs assessments to measure individual and organizational trends, concerns, and needs
- Monitored trends in data and performed A/B testing to deliver increased engagement, designing, managing, developing and implementing procedures to analyze and document effectiveness
- Provided crisis counseling and intervention services to clients in emergency situations
- Educated clients and families on mental health, wellness and recovery topics, requiring effective communication both written and orally
Registrar, ARO
Youth For Understanding USA | Remote
05.2017 - 01.2019
- Led, empowered and mentored staff through interaction, consultation, training and career guidance, resulting in higher morale and increased employee retention by 75% in my first year
- Conducted organizational assessments to identify issues and consult with leaders on positive sustainable efforts to foster relationships and create a positive environment of trust, and employee responsiveness with promoting a healthy work/life balance
- Acts as initial point of contact for partner organizations, volunteers, families, and students, maintaining and building strong working relationships using tact and diplomacy
- Provided consultation on program development, implementing program assessments to measure organizational trends, concerns, and needs
- Served as Youth For Understanding USA's Alternative Responsible Officer managing J-1 and F-1 visas and YFU's point of contact with international Embassies and Consulates from 70 countries
- Chaired Registration team in delivery of Study Abroad application, displaying ability to provide guidance and direction for development and implementation of effective plans, that helped lead to a 50% increase in retention rates
- Worked with Director of International Programs to resolve admissions problems, improve operations and provide exceptional event and program development
Upper Peninsula Regional Coordinator - GS 7 - 10
United States Senate
12.2015 - 05.2017
- Assisted Regional Director in management of Upper Peninsula and conducting community needs assessments across 16 different counties
- Developed and maintained effective working relationships with key community stakeholders across higher education agencies, primary community based program leaders, other governmental agencies, contributing to the Senator being recognized as the number one most effective bi-partisan member of the Senate
- Interviewed and spoke with veterans and veteran organizations across the 16 counties of the Upper Peninsula, taking their feedback and contributing to policy development on amendment for the Fairness for Veterans act passed by President Obama during the 114th Congress
- Managed Upper Peninsula Veteran and Higher Education portfolios
- Prepared detailed briefings for senior staff and the Senator for all matters of top significance to the Upper Peninsula of Michigan, including social service delivery systems and a wide range of concepts, principles, theories and practices relating to an array of social science fields, requiring expert ability to identify, advise and consult with leaders
- Research, write articles, draft speeches for the Senator, and prepared and delivered presentations on socio-economic concerns related to the Upper Peninsula
- Planned and organized all meetings and logistics for Senator Peters, while often times serving as the Senator's representative at meetings of high importance
- Implemented and mentored the Senator's internship program, providing a mentorship environment for students interested in public service
- Maintained the highest level of confidentiality
Education
Master of Social Work - Social Work
University of Oklahoma
Norman, OK2024
Master of Arts - International Relations And Conflict Resolution
Wayne State University
Detroit, MI2018
Bachelor of Science - Political Science And Government
Northern Michigan University
Marquette, MI08.2015
Skills
- Social Service Delivery Systems
- Client and Community Needs Assessments
- Deep understanding of laws, regulations and interpreting policy
- Advisor on career, transition, relocation, personal, family and community readiness
- Developing, assessing, and implementing social service programs
- Utilizing Logic Models and SMART Objectives to guide community initiatives
- External Communication Strategies and Community Outreach
- Budget and Resource Management
- Cross-Cultural Communication
- Diplomacy and Relationship Building
- MI, CBT, and CAMS Trained
- Community Mental Health Programs and Community Based Programs
- Goal Setting and Implementation
- Situational Adaptability
- Efficient Under Pressure and Time Management
- Excellent Written and Verbal Communication
Accomplishments
- Pi Sigma Alpha – National Political Science Honor Society
- President of Model United Nations 2014-2015
- Recognized Outstanding Graduating Senior class of 2015
Hobbies
- Drinking coffee
- Reading
- Spending time outdoors with the dogs
- Volunteering with my local community
- Traveling
- Studying languages
- Being on Lake Superior
Timeline
Senior Student Support Manager
Program of Academic Exchange
07.2022 - Current
Prevention Program Representative
State Of Oklahoma | ODMHSAS | Hybrid
06.2021 - 07.2022
Case Manager
State Of Oklahoma | DHS | Remote
09.2020 - 06.2021
Community Engagement Manager
Youth For Understanding USA
12.2018 - 03.2020
Registrar, ARO
Youth For Understanding USA | Remote
05.2017 - 01.2019
Upper Peninsula Regional Coordinator - GS 7 - 10
United States Senate
12.2015 - 05.2017
Master of Social Work - Social Work
University of Oklahoma
Master of Arts - International Relations And Conflict Resolution
Wayne State University
Bachelor of Science - Political Science And Government
Northern Michigan University
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