Lee Flores
Elsa
Summary
Dependable hard worker with over 12 years of work history of providing top customer service in high-volume high end food based business as well as half a decade in office setting. Willing to put in the extra work if it's what is needed of me. Quick and critical thinker in any situation.
Overview
12
12
years of professional experience
Work History
Assistant
Lally's Sugar Cookies
04.2012 - 05.2016
Cleaned and straightened work area. Bagged merchandise by following standard procedures. Unboxed new merchandise. Worked overtime shifts during busy periods. Provided professional and courteous service at all times. Measured ingredients and prepped dough and icing. Updated and maintained schedule for future orders. Made deliveries safely and on time including after and before regular working hours at customers convenience.
Diswasher
Whole Foods Market Catering
06.2016 - 03.2019
Provider
Rhh
11.2018 - 03.2020
Provider
Texas Visiting Nurse Service Ltd.
03.2020 - Current
- Compiled and reviewed medical charts.
- Educated patients on medicine and at-home healthcare tools.
- Generated monthly statements to check outstanding balances.
- Assisted patients in filling out check-in and payment paperwork.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Market Analyst Appraiser
Hidalgo County Appraisal District
11.2019 - Current
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Completed appraisals on pre-set number of properties to meet weekly production goals.
- Researched land, property and market values to complete estimations.
- Took on presentation duties for ARB hearings for district after only 1 year
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Stayed updated on market trends for local area and similar property types.
- Performed appraisals in line with federal requirements and USPAP guidelines.
- Inspected new and existing properties and noted distinctive characteristics.
- Resolved problems, improved operations and provided exceptional service.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Carried out day to day duties accurately and efficiently.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Used coordination and planning skills to achieve results according to schedule.
- Maintained excellent attendance record, consistently arriving to work on time.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed value schedules based on current sales and market conditions
- Used sales data to develop and update capitalization rates for commercial/multifamily properties
- Compiled Information packets for district and public dissemination
- Established strong relationships with industry experts, gaining valuable insights into market dynamics.
Education
High School Diploma - undefined
Edcouch-Elsa High School
Elsa, TX2012
Skills
- Customer service mindset
- Excellent verbal communication
- Enthusiasm
- Mathematical strengths
- Efficiency
- Friendly
- Quick learner
- Organized
- Problem solver
- Advanced Microsoft Excel
Affiliations
Young Philosophers Association (YPA) 2010-2012
Group to discuss philosophy and similar topics.
The Writing Group 2013-Present
Weekly meeting group to discuss personal writings and ideas for improvement of future writing.
Timeline
Provider
Texas Visiting Nurse Service Ltd.
03.2020 - Current
Market Analyst Appraiser
Hidalgo County Appraisal District
11.2019 - Current
Provider
Rhh
11.2018 - 03.2020
Diswasher
Whole Foods Market Catering
06.2016 - 03.2019
Assistant
Lally's Sugar Cookies
04.2012 - 05.2016
High School Diploma - undefined
Edcouch-Elsa High School
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