Summary
Work History
Overview
Education
Skills
Accomplishments
Timeline
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Artem Rybalka

Artem Rybalka

Receptionist
Amsterdam

Summary

Customer-focused receptionist with a background in education, call operations, and entrepreneurship. Exceptional communication skills, efficiency, and attention to detail. Dedicated to providing a welcoming and efficient experience for clients and guests.

Also, as a Volunteer Manager, successfully led international teams, fostering inclusivity, and managing operations at a large shelter and transit center, showcasing strong leadership and collaboration abilities.

Work History

Volunteer Manager

Hope Foundation
Przemysl , Poland
10.2022 - 02.2023

Led a diverse team of volunteers from around the world, including members from Ukraine, Russia, Colombia, the United States, the United Kingdom, Moldova, Norway, Canada, the Netherlands, Germany, France.


Championed inclusivity as a core mission principle, ensuring that individuals with disabilities and from all backgrounds had the opportunity to contribute to our organization.


Orchestrated the management of the largest shelter on Poland's borders and the largest transit center, overseeing volunteer efforts on an unparalleled scale.


Collaborated with 70+ team members to develop and implement creative, efficient solutions to support our mission.


Fostered a beautiful tapestry of humanity, uniting volunteers from diverse cultural backgrounds with a shared commitment to love and compassion.

Real estate Agent

Etagi
Moscow
2021.01 - 2022.01
  • Consistently achieved and exceeded sales targets, helping clients find their dream homes.
  • Developed and maintained a strong client network through referrals and networking, resulting in a steady flow of leads and expanded business opportunities.
  • Conducted thorough market research and analysis to accurately determine property values, pricing strategies, and market trends.
  • Created captivating property listings with high-quality photos, detailed descriptions, and engaging content to attract potential buyers.
  • Expertly negotiated contracts and facilitated smooth transactions, ensuring client satisfaction and positive outcomes for all parties involved.
  • Provided exceptional customer service by guiding clients through the buying and selling process, addressing their concerns, and delivering timely updates.
  • Collaborated with lenders, inspectors, and attorneys to facilitate seamless transactions and resolve any issues that arose during the process.
  • Utilized a variety of marketing channels, including online platforms, social media, and print media, to maximize property exposure and reach a wide audience.
  • Stayed current with real estate laws, regulations, and industry trends to provide clients with accurate information and expert advice.
  • Maintained meticulous records, including contracts, client information, and property data, ensuring compliance and organized documentation.

English Teacher

American Club of Education Russia
Moscow
2021.01 - 2022.01
  • Offline and online group sessions of 8 people
  • IELTS and TOEFL preparation
  • General English, Advanced
  • English, Business English, IT English
  • Speaking clubs
  • Grading exams

Call operator

FP MODELS
2020.05 - 2021.01
  • FP Models Ukraine
  • Proficient in data entry tasks, accurately inputting large volumes of information into databases and spreadsheets
  • Utilized various software and tools to streamline data entry processes, ensuring efficiency and minimizing errors
  • Successfully managed and organized extensive datasets, ensuring data integrity and accessibility
  • Conducted outbound calls to individuals worldwide, predominantly from the USA, promoting publication opportunities in the journal
  • Effectively communicated the benefits of being published in magazines to enhance individuals' popularity and recognition within the industry
  • Demonstrated strong persuasive skills to engage potential clients and address their inquiries or concerns
  • Maintained a high level of professionalism and customer service during phone interactions, leaving a positive impression on prospects
  • Collaborated with a team to achieve sales targets and contribute to the overall growth and success of the publication
  • Adapted to changing priorities and deadlines, efficiently managing multiple projects simultaneously
  • Generated detailed reports and documented call outcomes, contributing to sales analysis and strategic decision-making.

Kindergarten English Teacher

Kids Sweets
Lugansk
2020.06 - 2021.01
  • Kids Sweets Ukraine
  • Designed and implemented an engaging curriculum for new public school students at the kindergarten grade level
  • Instructed 3-, 4-, 5-, and 6-year-olds on the alphabet, basic reading comprehension, basic words, and phrases
  • Assessed student performance through quizzes and testing, and provided one-on-one tutoring when necessary toAug-2020 present

English Tutor

Self Employed
Lugansk
2016.06 - 2021.08


  • Received 95% positive feedback from clients for effectiveness and friendliness
  • Raised school grades one whole level for most students
  • Received numerous recommendations for empathy and listening
  • Ran a profitable tutor business for 4 years, working with 5-7 students a day.
  • Developed and increased client base through various channels
  • Addressed concerns and needs of existing customers
  • Expanded services to neighboring countries
  • Built a solid reputation for quality and satisfaction
  • Resolved problems in a professional manner and on time


English Teacher

Spacedeer Antischool
2017.02 - 2020.01
  • Conducted live online English lessons for students of varying levels, customizing content to meet individual learning needs.
  • Utilized a variety of teaching methods, including interactive activities, multimedia resources, and real-life scenarios, to engage and motivate students.
  • Evaluated student progress through regular assessments, providing constructive feedback to foster continuous improvement.
  • Demonstrated strong communication skills, ensuring clear and effective online instruction.
  • Collaborated with colleagues and school administrators to develop and implement curriculum improvements.
  • Adapted to different time zones and scheduling requirements to accommodate a global student base.
  • Maintained organized records of student performance and attendance, ensuring accurate reporting to school management.
  • Actively participated in professional development opportunities to stay updated on the latest teaching techniques and tools in online education.
  • Fostered a supportive and inclusive online learning environment, promoting a positive and productive student-teacher relationship.

Freelance copywriter

Self Employed
2016.08 - 2020.01
  • Experienced copywriter skilled in creating written content for advertising, marketing, and public relations
  • Develops engaging, informative, and persuasive content to promote products, services, and brands
  • Creates headlines, taglines, slogans, and other written content that captures the attention of the target audience
  • Collaborates with art directors, designers, and other creative professionals to develop the overall look and feel of marketing campaigns
  • Proficient in using language to communicate messages effectively and achieve desired outcomes
  • Has previously maintained correspondence with foreign representatives, demonstrating a strong ability to communicate effectively across different cultures and languages

Host

Planetarium
Kolomna
2015.02 - 2016.01
  • Developed and executed engaging programs tailored for both children and adults, fostering a passion for space and astronomy.
  • Proficient in using various software applications and tools to deliver an immersive and informative learning experience to the audience.
  • Ensured the cleanliness and decorum of the event room, while also coordinating presentation materials and audiovisual equipment to enhance the visitor experience.
  • Conducted remote events outside the planetarium, effectively promoting space education and representing the institution professionally.
  • Demonstrated adaptability and excellence in various settings, including large groups and intimate private events, delivering captivating presentations and educational content to diverse audiences.

Sales manager

Alur
Lugansk
2012.08 - 2017.01
  • Successfully worked with underclothing and lingerie for men and women, developing a large client base and increasing sales
  • Managed a website featuring images of models wearing the products to showcase the quality and design
  • Improved communication and customer service skills by addressing client needs, concerns, and requests in a timely and effective manner
  • Demonstrated excellent sales abilities through marketing strategies, including promotions

Overview

11
11
years of professional experience
5
5
Languages
6
6
years of post-secondary education

Education

Certification Cambridge Assessment English - SKY ENG - undefined

Masters - English Language And Literature

Luhansʹkyy Natsionalʹnyy Universytet Imeni Tarasa
2016.02 - 2020.04

English Teacher

Gosudarstvennyy Sotsial'no-Gumanitarnyy Universite
Kolomna
2014.09 - 2016.02

Skills

Customer service

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Accomplishments

  • Whats App: +4915216298055
  • Current Location: Amsterdam
  • Nationality: Ukraine
  • Dob: 1996-10-23

Timeline

Volunteer Manager

Hope Foundation
10.2022 - 02.2023

Real estate Agent

Etagi
2021.01 - 2022.01

English Teacher

American Club of Education Russia
2021.01 - 2022.01

Kindergarten English Teacher

Kids Sweets
2020.06 - 2021.01

Call operator

FP MODELS
2020.05 - 2021.01

English Teacher

Spacedeer Antischool
2017.02 - 2020.01

Freelance copywriter

Self Employed
2016.08 - 2020.01

English Tutor

Self Employed
2016.06 - 2021.08

Masters - English Language And Literature

Luhansʹkyy Natsionalʹnyy Universytet Imeni Tarasa
2016.02 - 2020.04

Host

Planetarium
2015.02 - 2016.01

English Teacher

Gosudarstvennyy Sotsial'no-Gumanitarnyy Universite
2014.09 - 2016.02

Sales manager

Alur
2012.08 - 2017.01

Certification Cambridge Assessment English - SKY ENG - undefined

Artem RybalkaReceptionist