Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Arkadiusz Bełz

Arkadiusz Bełz

Kevelaer

Summary

As a Warehouse Worker at UPS Supply Chain Solutions, I am responsible for loading, unloading, sorting, and scanning packages, as well as maintaining a safe and clean work environment. I have a degree in Information Technology from Zespol Szkol 2 Łańcut, where I learned the basics of programming, hardware, and software. I have over three year of work experience in customer service and dealer support, where I developed my skills in communication, problem-solving, and technical support. I am a cooperative and responsible team player, who values quality, efficiency, and customer satisfaction. I am interested in pursuing a career in IT or customer service, where I can apply my knowledge and skills to create innovative and user-friendly solutions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Warehouse Worker

UPS Supply Chain Solutions
04.2023 - Current
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.

Dealer Support

Orange Polska
Poznan
02.2023 - 04.2023
  • High level of client customer service, creating, changing orders in SAP and CRM.
  • 1st line of support for dealers in the shops.

Customer Service Consultant

Uber
07.2022 - 01.2023
  • Customer service at third-party company working for Uber
  • Provided personalized assistance for customers, ensuring their needs were met efficiently and effectively.

Customer Service Specialist

OTTO Work Force
07.2021 - 07.2022
  • Customer Service with transport planning
  • Best client care, with negotiation and managing a team of over 30 people and 4 drivers
  • Work in office and also operations in whole Netherlands.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Reduced response time for customer inquiries by streamlining communication processes.

Packer

Argo
02.2018 - 05.2021
  • Expedited order processing by prioritizing tasks according to shipping deadlines.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.

Education

Information Technology -

Zespol Szkol 2 , Łańcut
05.2021

Skills

  • Inventory Management
  • Logistics Management
  • Customer Service Operations
  • Customer Service Management
  • Customer Experience
  • Cooperation
  • Personal Responsibility
  • Technical Support
  • Creative Problem Solving
  • Transportation Planning
  • Active Listening

Certification

  • [Area of expertise] License - [Timeframe]

Languages

Polish
Native language
English
Upper intermediate
B2

Timeline

Warehouse Worker - UPS Supply Chain Solutions
04.2023 - Current
Dealer Support - Orange Polska
02.2023 - 04.2023
Customer Service Consultant - Uber
07.2022 - 01.2023
Customer Service Specialist - OTTO Work Force
07.2021 - 07.2022
Packer - Argo
02.2018 - 05.2021
Zespol Szkol 2 - Information Technology,
Arkadiusz Bełz