Arhip Lucian
Piatra Neamţ
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Houseman Supervisor
Wittenberg
04.2023 - Current
- Improved team efficiency by implementing streamlined housekeeping processes and procedures.
- Enhanced guest satisfaction through prompt response to requests, addressing concerns, and providing exceptional service.
- Maintained a clean and well-organized work environment for efficient operations and reduced workplace hazards.
- Collaborated with the management team to establish goals, performance expectations, and quality standards for housemen staff.
- Conducted regular inspections of guest rooms and public areas to ensure adherence to cleanliness standards and timely completion of tasks.
- Provided guidance and supervision to housemen staff members, fostering a supportive work environment that encouraged professional growth.
Cook's Assistant
Wagamama Restaurant
06.2022 - 03.2023
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Distributed food during busy peak periods to drive customer satisfaction.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Placed orders to restock items before supplies ran out.
- Lifted and carried heavy materials.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Housekeeping Room Attendant
Holiday Inn
06.2021 - 05.2022
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
Cook's Assistant
Kens Kitchen
06.2019 - 02.2021
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Followed recipes closely for consistent taste, quality and presentation.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Placed orders to restock items before supplies ran out.
Automotive Service Advisor
Dynamic 92
09.2017 - 04.2019
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Mentored new team members in company policies, procedures, and best practices for delivering exceptional customer service as an Automotive Service Advisor.
- Streamlined appointment scheduling processes for improved efficiency and increased daily service appointments.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business and positive word-of-mouth referrals.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
Education
High School Diploma -
Colegiul National Forestier Piatra Neamt
Piatra Neamt06.2017
Skills
- Staff Management
- Housekeeping Knowledge
- Laundry Operations
- Team Leadership
- Staff Training
- Problem Resolution
Languages
Romanian
Native language
Dutch
Advanced
C1
English
Upper intermediate
B2
Timeline
Houseman Supervisor
Wittenberg
04.2023 - Current
Cook's Assistant
Wagamama Restaurant
06.2022 - 03.2023
Housekeeping Room Attendant
Holiday Inn
06.2021 - 05.2022
Cook's Assistant
Kens Kitchen
06.2019 - 02.2021
Automotive Service Advisor
Dynamic 92
09.2017 - 04.2019
High School Diploma -
Colegiul National Forestier Piatra Neamt
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