Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Arcchana Shharma

Arcchana Shharma

Human Resource Professional
Den Haag,Den Haag

Summary

Dynamic Human Resources Generalist with 20+ years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

Overview

19
19
years of professional experience
1
1
year of post-secondary education
3
3
Languages

Work History

Human Resource Generalist

Jones Lang LaSalle
06.2023 - 12.2023

1. Provided recruitment support by posting jobs, screening resumes and conducting initial interviews

2. Supported onboarding process for new hires including paperwork completion and orientation

3. Maintained HR records in HRIS and generate periodic reports

4. Tracked and reported compliance requirements for training activities

5. Managed local employee relation cases in alignment with the employment relations team and local legislation

6. Extracted data from the database and utilize it to create reports and dashboards

7. Examined the application and provide recommendations for enhancing the platform's further development

Senior Human Resource Generalist

Energia KSA
03.2021 - 04.2023

1. Handled all aspects of work performance monitoring (360 degree evaluation)

2. Developed and implemented employee relations strategies to enhance workplace culture resulting 8% boost in productivity across the organization

3. Promoted employee well being and developed initiatives such as employee feedback, work life balance awareness and employee assistance program (EAP) for a workforce of 400 employees

4. Implemented employee recognition program resulting a drop in attrition rates to 12% in 2021 and 10% in 2022

5. Served as the point of contact for labor legislation issues

6. Successfully implemented strategies to reduce employee grievances by 25% within a blue collared workforce

1. Led full cycle of recruitment processing including job postings, candidate screening, interviews and offers

2. Collaborated with hiring to identify staffing needs and develop effective recruitment plans

3. Carried out succession planning initiatives such as talent assessment, mentorship programs and talent reviews for high potential employees

1. Evaluated the effectiveness of the training programs and recommended improvements as needed

2. Coordinated employee development initiatives, including orientation programs, on-the-job-training and professional training development opportunities

3. Utilized data extracted from the database to generate reports and dashboards tailored to training and development initiatives

1. Ensured compliance with relevant labor laws and regulations governing compensation and benefits

2. Provided guidance to employees on compensation related matters and resolved issues as needed HR policy and compliance

Human Resource Associate

Semper Engineering
04.2019 - 03.2021

Recruitment

1. Collaborated with hiring managers to understand staffing needs and implemented hiring strategies

2. Designed job descriptions and advertisements to attract qualified candidates

3. Utilized various recruitment channels, including job portals, social media, and professional networks to source candidates

4. Ensured adherence to the 2 week TAT for closure of vacancies

Candidate Sourcing and Screening

1. Screened resumes and applications to identify qualified candidates through ATS, Boolean, HireVue, and social media platforms

2. Conducted initial telephonic interviews to evaluate candidates fit for specific roles

Interview Coordination and and Evaluation

1. Scheduled and coordinated interviews with hiring managers and candidates

2. Prepared interview materials and guided hiring managers on best practices for candidate evaluation

3. Conducted structured interviews and assessments to assess candidates skills, experience and cultural fit Candidate Relationship Management

1. Build and maintained relationships with candidates throughout the recruitment process

2. Provided timely and personalized communication to keep candidates engaged and informed

3. Collected and analyzed feedback from candidates to improve the recruitment experience

Negotiations and Onboarding

1. Extended job offers to selected candidates and negotiated terms for employment

2. Coordinated pre-employment checks, such as background screenings and reference checks

3. Facilitated the onboarding process to ensure smooth transition for new hires

4. Maintained data for headcount, attrition and back fill management

5. Maintained up to data in HRIS of the new hires

Executive Assistant to the Board Member

Cummins Inc
05.2014 - 03.2019

1. Managed Director’s complex calendar

2. Managed end-to-end travel management for the leaders

3. Lead and executed high level events such as annual gatherings and offsite

4. Supported the Power Generation Sales Team to identify cost of products for ongoing deals and work with plants to materialize the deal

Executive Assistant to the Director

GDF Suez
06.2013 - 05.2014

1. Managed CEO’s calendar and managed travel requests

2. Organized extensive travel by coordinating on timely basis with the travel partner

3. Managed travel expenses and filed them on timely basis in Concur

4. Planned in-house or off-site activities

Executive Director

Deutsche Investment Bank
09.2011 - 04.2013

1. Managed executives’ calendars and travel

2. Organized town halls, offsites

3. Racked daily expenses and prepare weekly, monthly or quarterly reports

Highlights:

1. Worked as a part of DB center CSR core committee member involving important CR events such as:

2. Management of English Immersion Classes for under privileged children

3. Planned & executed donation camps for Rehab Centers related to street children (under drug abuse)

4. Liaised with NGOs like Sujaya Foundation, sounds of silence, Give India to name a few

5. Visited various NGOs for understanding needs and brainstorming ideas to organize events / drives for affiliated NGOs


Office Manager

New India Works
08.2006 - 04.2011

1. Oversaw office operations

2. Supervised office staff and delegate responsibilities

3. Oversaw implementation of office policies and procedures for efficiency and compliance.

Customer Support Associate

ICICI One Source
10.2004 - 06.2006

1. Handled customer enquiries, answering any questions and queries in person, over the phone, or online

2. Provided support and comprehensive product / service information to customers

3. Relationship management

Education

Master of Science - Human Resources Management

Global College Malta
Malta
04.2023 - Current

Bachelor of Accountancy - Accounts , Economics

University of Mumbai
Mumbai, India
04.2001 -

Skills

Policy Implementation

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Accomplishments

Honors and Awards

• Received recognition for lending outstanding support to the organization – Cummins Inc

• Received recognition for being a core team member of PWD (People with Determination) for driving various programs under the program – Cummins Inc

• Received recognition for designing and implementing an independent project in talent acquisition – Cummins Inc

• Performance excellence award for exceptional work in compliance and labor legislation – Energia KSA

Employee of the quarter – ICICI One Source • Excellence in Training for Diversity, Equity and Inclusion – Semper Engineering


Projects

11/05/2015 – 21/05/2015

Cummins Middle East FZCO Implicit Bias Workshops

• Developed workshop curriculum and content

• Facilitated workshops for 400 employees

• Collaborated with cross functional team

• Evaluated workshop effectiveness through participant feedback 07/10/2016 – 02/10/2017

  • Cummins Middle East FZCO Strategic Recruitment Playbook: Optimizing Talent Acquisition for New Entities in Saudi Arabia Designed a playbook consisting recruitment processes for new entities in Saudi Arabia which explained:
  • Role mapping aligning the requirement
  • Gap analysis vs skillset analysis • Headcount approval
  • Taleo management
  • Role closure

04/05/2017 – 06/10/2017

Cummins Middle East FZCO Talent Acquisition Initiative

• Lead an independent project of creating a diverse database of niche candidates from across the globe to help recruitment team to accomplish future hirings in the middle east

11/03/2020 – 12/04/2020

Semper Engineering Salesforce CRM (Pilot) the implementation

• Helped the sales team to implement Salesforce CRM team to streamline sales processes and improve customer relationship management

• Gathered requirements from stakeholders to tailor Salesforce CRM to business needs

• Generated and distributed reports and dashboards to provide insights into key metrics and performance indicators

10/11/2020 – 10/01/2021

Semper Engineering Marketing Project for Middle East Electricity Show

• Led the marketing campaign to maximize the visibility and impact of the organization at the Middle East Electricity exhibition, the region's premier event for the power and energy industry.

• Developed a comprehensive marketing strategy and plan tailored to the objectives of participating in the Middle East Electricity show • Created engaging promotional materials, including brochures, flyers, and digital assets, to highlight organization’s products, services, and value proposition

• Leveraged email marketing campaigns to invite existing and potential clients to visit organization's booth at the exhibition

• Managed social media channels to build anticipation and excitement around organization's participation in the event, using targeted ads and sponsored posts to reach key stakeholders

• Coordinated with the exhibition organizers to secure speaking opportunities, sponsorships, and booth placements that maximize organization’s exposure

Timeline

Human Resource Generalist

Jones Lang LaSalle
06.2023 - 12.2023

Master of Science - Human Resources Management

Global College Malta
04.2023 - Current

Senior Human Resource Generalist

Energia KSA
03.2021 - 04.2023

Human Resource Associate

Semper Engineering
04.2019 - 03.2021

Executive Assistant to the Board Member

Cummins Inc
05.2014 - 03.2019

Executive Assistant to the Director

GDF Suez
06.2013 - 05.2014

Executive Director

Deutsche Investment Bank
09.2011 - 04.2013

Office Manager

New India Works
08.2006 - 04.2011

Customer Support Associate

ICICI One Source
10.2004 - 06.2006

Bachelor of Accountancy - Accounts , Economics

University of Mumbai
04.2001 -
Arcchana ShharmaHuman Resource Professional